Program Manager - Contingent Workforce Management (Contract Role: 6 - 9 Months)
About Us:At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients.You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career.We are honored to be recognized as a “Best Place to Work” in Southern California and listed as one of INC.’s 5000 fastest-growing private companies in the U.S.
Program Leadership & Governance
- Serve as day-to-day lead for the contractor management program, partnering with the MSP and internal stakeholders.
- Run operational reviews, supplier reviews, and executive steering routines.
- Monitor KPIs, SLAs, and adoption metrics with clear escalation and resolution pathways.
- Establish governance structures, meeting cadences, and stakeholder alignment across HR, Procurement, Finance, IT, and Business Units.
Program Tracking & Reporting
- Build dashboards tracking KPIs such as onboarding, time-to-fill, supplier compliance, efficiency, and cost savings.
- Maintain issue logs, SLA trackers, and risk registers.
- Publish consolidated monthly and quarterly reports on spend, adoption, and supplier performance.
Program Roadmap & Stabilization
- Execute a phased roadmap covering onboarding, stabilization, optimization, and transition to steady-state ownership.
- Drive resolution of onboarding and access delays for contractors, suppliers, and cost centers.
- Optimize workflows, reduce manual reconciliations, and improve reporting accuracy.
Operational Excellence & Supplier Management
- Implement improved workflow designs, data accuracy controls, and system integrations.
- Oversee supplier compliance, scorecards, and performance reviews.
- Partner with Procurement to consolidate and optimize supplier base.
Change Management & Communication
- Oversee program communications, training, and stakeholder engagement.
- Reinforce unified communication channels and alignment across all teams.
Qualifications & Experience
- Proven experience leading enterprise-wide workforce or vendor management programs (MSP/VMS preferred).
- Strong knowledge of governance, supplier management, and contingent workforce models.
- Familiarity with ERP/VMS/HR systems (e.g., Oracle, Beeline, or similar).
- Skilled at cross-functional stakeholder engagement across HR, Procurement, Finance, IT, and Legal.
- Demonstrated ability to stabilize complex programs in matrixed environments.
- Excellent communication, change management, and leadership skills.
Success Measures
- All contractors and suppliers onboarded and visible in the VMS by target deadlines.
- Governance structures in place with operational and supplier reviews functioning.
- Documented playbook for governance, workflows, and stakeholder engagement delivered for handover.
- Reduced onboarding cycle times and manual reconciliations.
- Full visibility of spend and supplier performance through reporting dashboards.
- Increased stakeholder adoption and confidence in the program.
- Transition to a steady-state governance and ownership model.
Originally posted on Himalayas
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