Experienced Remote Customer Service-Payment Collection Representative – Full Time Opportunity at blithequark
Are you a customer service professional with a passion for helping others resolve payment collection issues? Do you thrive in a remote work environment and enjoy the flexibility that comes with it? Look no further than blithequark, a leading company in the industry, where we're seeking an experienced Remote Customer Service-Payment Collection Representative to join our team.
About blithequark
At blithequark, we're committed to delivering exceptional customer experiences while providing a supportive and inclusive work environment for our team members. Our remote work teams are connected in real-time throughout the workday, ensuring that everyone has the resources and support they need to succeed. We believe that our team members are the backbone of our organization, and we're dedicated to providing them with the tools, training, and incentives they need to excel in their roles.
Our Benefits Package
We're proud to offer a comprehensive benefits package that includes:
- Medical, dental, vision, and life insurance
- Ancillary coverages for maternity pay, life events, and other needs
- A competitive and reliable base rate of $14 per hour, with increases based on performance reviews
- Bonus and commission incentives, with the potential to earn an additional 50% of hourly wages in incentives
- Paid time off to spend on whatever you enjoy
- A consistent schedule, with flexible scheduling options
- Birthdays off paid, with full-time staff rewarded with birthdays off (or the following day if preferred)
What You'll Do
As a Remote Customer Service-Payment Collection Representative at blithequark, you'll be responsible for:
- Making outbound (some inbound) phone calls to assist customers with payment collection issues
- Providing customers with knowledgeable answers and scripted customer feedback to give them peace of mind that issues are resolved
- Keeping in touch with your managers for tips and feedback on how to improve your performance
- Maintaining accurate customer notes on a standard keyboard, with no autocorrect fails
Who You Are
We're looking for candidates with:
- Prior customer service experience, preferably in a remote work environment
- A background in retail, sales, or wait staff, as these roles have been successful in this position
- Access to a quiet place to work from home and a reliable internet connection
- A GED or High School Diploma
- Excellent communication and problem-solving skills
- The ability to work independently and as part of a remote team
Where & When You'll Work
* We operate 7 days per week, with flexible scheduling options
- Schedules are consistent week-to-week, so you can make plans ahead of time
- Training will be done remotely via video meetings at the required schedule for two weeks: Monday through Friday 7am-3:30pm Central Time
- After training, the regular schedule will be: 10am-6:30pm Central Time and one weekend shift
What You Can Expect From Us
At blithequark, we're committed to providing a supportive and inclusive work environment for our team members. We believe that everyone deserves to be treated with respect and dignity, regardless of their background, identity, or circumstances. We're proud to be an equal opportunity employer and are committed to EEO regardless of:
- Race
- Creed
- Color
- Religion
- Sex
- Age
- Sexual orientation
- Citizenship
- Marital status
- Gender
- Identity
- Disability
- Veteran status
How to Apply
If you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity at blithequark. Please visit our website at [https://remotejobs.trendingnewsgo.com/register-candidate/](https://remotejobs.trendingnewsgo.com/register-candidate/) to submit your application. We can't wait to hear from you! Apply for this job