Experienced Senior Analyst, Customer Insights – Population Health and Analytics Software Development

Are you a data-driven professional with a passion for making a difference in the healthcare industry? Do you thrive in a fast-paced, collaborative environment where you can leverage your analytical expertise to drive business growth and improve patient outcomes? If so, we invite you to join the Customer Insights team at blithequark, a high-growth Population Health and Analytics software company dedicated to transforming the way healthcare is delivered.

About blithequark

blithequark is a mission-driven company that is revolutionizing the healthcare industry by changing the way patients receive care. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. With a focus on population health management, we help innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.

Why This Role Is Important To blithequark

As a Senior Analyst, Customer Insights, you will play a critical role in supporting our customers in the healthcare space. You will work closely with our talented colleagues – Product Managers, Analysts, and Data Scientists – across teams to deliver high-value analytics and reporting that drive business growth and improve patient outcomes. Your expertise will help us unlock more from our data, enabling our customers to make informed decisions and drive meaningful outcomes.

What Success Looks Like

In this role, you will have the opportunity to make a significant impact in the following areas:

• Gain familiarity with blithequark's data model, data ingestion process, and GA Options within 3 months
• Learn the Analytics team's reporting tools (SQL database, Redshift, QuickSight BI product) and become an expert in your core client's performance reporting needs
• Build value-add reporting for our customer base and provide direct support to clients with technical healthcare subject matter expertise and coaching
• Consistently bring thought leadership to the creation of analytics products and maintain strong support for core clients while expanding portfolio to multiple customers

What You'll Be Doing

As a Senior Analyst, Customer Insights, your responsibilities will include:

• Developing data models to support Behavioral Health performance monitoring at a population level
• Delivering customer-facing dashboards, utilizing Amazon's QuickSight Product
• Helping support project management, road mapping, and analytics product ideation for multiple customers
• Collaborating with talented colleagues across teams to drive business growth and improve patient outcomes

What You'll Bring

To succeed in this role, you will need:

• 3+ years of healthcare analytic experience
• Experience and familiarity with medical economics and quality
• Comfortable speaking with clients about their goals / objectives and translating those into concrete deliverables
• Experience analyzing claims data
• Experience with project planning and timeline management on complex analytic projects
• Ability to query and manipulate relational databases with SQL
• Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI
• Eagerness to learn, a detail-oriented mindset, and a creative approach to problem-solving

Would Love for You to Have

While not required, the following skills and experiences would be a plus:

• Experience working at or with government agencies, behavioral healthcare providers
• A passion for communicating data through clear and compelling visual design
• Experience with healthcare quality measure specifications
• Experience with the AWS platform and writing Athena queries
• Advanced SQL skills or familiarity with other languages such as Python or R
• Experience using collaboration tools such as Jira and Confluence
• Experience using statistical modeling and/or machine learning

What You'll Get

As a member of the blithequark team, you can expect:

• To contribute to high-visibility, high-impact customer innovation in Behavioral Healthcare monitoring at massive scale
• To analyze large data sets on blithequark's custom data model built by analysts for analysts
• To create value-add IP, including predictive models, and quickly distribute it to blithequark customers
• To support a variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
• To be part of a collaborative team with decades of collective experience in population health and data science
• To be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
• To enjoy a flexible, remote-friendly work environment with personality and heart
• To participate in employee-driven programs and initiatives for personal and professional development
• To be a member of the blithequark and Barkadian Community
• To receive competitive compensation and amazing benefits, including FTO

Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from blithequark, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

Apply To This Job

Are you ready to join the blithequark team and make a difference in the healthcare industry? Apply to this job today and take the first step towards a rewarding career with a mission-driven company that is transforming the way patients receive care. Apply for this job