Business Analyst Configuration (Healthcare or Dental Insurance Experience Required)

Job Details Position Type: Full Time Salary Range: Undisclosed Job Shift: Day We are looking for a Business Analyst to partner with teams in improving dental insurance operations. Ideal Candidate – Business Analyst (Configuration, Healthcare or Dental Insurance Background) We are looking for a skilled and proactive Business Analyst with experience or interest in the dental insurance industry. In this role, you will analyze business processes, identify improvement opportunities, and collaborate with internal and external stakeholders to implement systems and solutions that enhance provider, member, and claims experiences. You will play a key role in aligning business needs with system functionality, regulatory compliance, and operational efficiency in areas such as benefits administration, claims processing, provider networks, and eligibility/enrollment systems. Job Summary Details:

• Gather, document, and validate business requirements from key stakeholders across product lines, claims, UM, IT, account management and clients.
• Analyze existing business processes related to dental insurance, such as provider network management, claims & UM adjudication, benefit configuration, and EDI transactions.
• Prepare business requirement documents (BRDs), process maps, use cases, and user stories.
• Collaborate with IT and project teams to design and implement technology solutions that align with dental insurance workflows.
• Support project lifecycles, including requirements definition, UAT planning and execution, and post-implementation support.
• Analyze data and create reports to support insights into member and provider facing documents and member satisfaction.
• Ensure solutions comply with dental industry regulations and standards (e.g., HIPAA, CDT codes, state-specific and federal mandates).
• Act as a bridge between technical teams and business units, translating complex business needs into clear technical requirements.
• Support internal teams (e.g. account management and clients) with documentation, training materials, and operational guides.
• Stay informed on dental insurance trends, technologies, and regulatory updates. Education & Experience Requirements:
• Bachelor’s degree in in Business, Healthcare Administration, Information Systems, or a related field preferred
• Minimum 3 years in in a Business Analyst role, preferably in dental, health, or supplemental insurance. Key Skills & Knowledge:
• Strong knowledge of dental insurance operations, including claims, eligibility, benefits design, and provider relations.
• Experience with business analysis methodologies (Agile, Waterfall) and process documentation tools (Visio, Lucidchart).
• Proficiency in Microsoft Word, Adobe PDF Writer, and reporting/analytics tools such as SQL, Power BI, or Tableau.
• Familiarity with dental practice management systems, payer platforms, and claims engines
• Strong analytical thinking, problem-solving, and data-driven decision-making skills.
• Excellent communication, stakeholder collaboration, and technical writing abilities.
• Experience supporting portals (member, provider) and CRM platforms.
• Ability to identify process improvements and ensure compliance with healthcare regulations. Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with:
• Competitive pay structure and savings options to help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $84,300 - $92,300, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth. Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time. Apply tot his job Apply To this Job