Technical Writer

Think Company operates in the United States as a remote-first company, with potential for as-needed travel associated with client needs. As such, please consider this a remote (work-from-home) position. Please note that Thinkers are expected to operate within Eastern Standard Time Zone business hours.

This position is a 100% staffing role, meaning the selected candidate will be fully embedded within a client organization rather than working on Think Company studio projects or teams The individual will report directly to a manager at the client organization and will be managed day-to-day within the client’s structure. While they will have access to Think Company resources, benefits, and community support, they may not work directly with other Think Company employees during the engagement.

FLSA Status: Exempt/Non-Exempt

Annual Base Salary: $80K to $100K

We are seeking a UX Technical Writer to join our client team at Think Company.

This role supports a long-term staffing engagement with one of our strategic client partners. You will work as part of the client’s cross-functional design system team, contributing directly to the advancement of a foundational framework that helps design and development teams deliver consistent, inclusive, and high-quality digital experiences.

The ideal candidate will have demonstrated experience creating technical documentation and UX content in close collaboration with design and engineering teams. You should be able to translate complex technical concepts into clear, engaging, and accessible information, while maintaining alignment with brand and design system standards.

You may be our ideal candidate if you have a strong command of technical communication, a keen eye for detail, and the ability to work effectively in a collaborative, multidisciplinary environment.

What you’d do

• Serve as an embedded contributor within a cross-functional design system team, responsible for authoring, curating, and maintaining documentation across the client design system
• Collaborate closely with designers, engineers, and content strategists to write and structure documentation that supports both design and development workflows
• Develop templates, style guidance, and documentation frameworks to ensure consistency and scalability across product teams
• Write and refine clear, concise, and technically accurate content—including interface copy, component usage guidelines, accessibility standards, and editorial best practices
• Audit and improve existing documentation to enhance inclusivity, accuracy, and overall user experience
• Contribute to the ongoing evolution of brand voice, tone, and content standards within the design system
• Conduct editorial reviews to maintain high standards of grammar, clarity, and structure
• Participate in agile ceremonies, design critiques, and collaborative workshops to understand user needs and gather feedback on documentation effectiveness
• Support continuous improvement of documentation processes, ensuring content remains relevant, current, and aligned with evolving design system goals

What you bring

• A minimum of 2 years of professional experience in technical writing, UX writing, or content design, ideally within digital product environments
• Experience working within or contributing to design systems, with a clear understanding of how documentation supports scalable design and development
• Strong writing and editing skills with an emphasis on precision, clarity, and usability
• Familiarity with UX and product design principles, and the ability to collaborate effectively with design and engineering partners
• Proven ability to manage multiple priorities and deliverables in a fast-paced, agile environment with minimal oversight
• Excellent communication and presentation skills with the ability to articulate content strategies and documentation rationale to both technical and non-technical audiences
• Working knowledge of documentation and design tools such as Storybook, Figma, Markdown, or comparable platforms