Experienced Full Stack Data Analyst II – Customer Experience & Insights

Are you a detail-oriented and customer-centric data professional looking to make a meaningful impact in the mental health care industry? Do you thrive in dynamic environments where no two days are the same? If so, we want to hear from you! blithequark is seeking an experienced Full Stack Data Analyst II to join our Customer Experience team, where you will play a critical role in delivering data-driven insights that inform our product development and customer success strategies.

About blithequark

blithequark is a leading provider of mental health care solutions, dedicated to removing all barriers to mental health. Our mission is to empower individuals to take control of their mental well-being, and our team is passionate about using data to drive meaningful impact. As a remote-friendly company, we offer a dynamic and flexible work environment that allows our team members to thrive in their careers.

Job Summary

As a Full Stack Data Analyst II, you will be responsible for delivering custom and standard reporting that communicates the impact of blithequark's solutions on our customers. You will collaborate closely with Product Managers to identify opportunities to expand our standard reporting suite and evolve our customer data story. This role requires a strong understanding of data analysis, visualization, and dashboarding tools, as well as exceptional communication skills to effectively communicate technical concepts to non-technical stakeholders.

Key Responsibilities

* Deliver custom and standard reporting that communicates the impact of blithequark's solutions on our customers

• Collaborate with Product Managers to identify opportunities to expand our standard reporting suite and evolve our customer data story
• Develop and maintain data visualizations and dashboards using Looker, PowerBI, Tableau, or other data visualization tools
• Analyze complex data sets to identify trends and insights that inform product development and customer success strategies
• Develop and maintain SQL queries to extract data from multiple sources
• Work closely with cross-functional teams to identify and prioritize data requirements
• Develop and maintain data models and architectures to support data analysis and visualization
• Stay up-to-date with industry trends and emerging technologies in data analysis and visualization

Requirements

* 3+ years of experience working with data, data visualization, and dashboarding tools (e.g., Looker, PowerBI, Tableau, etc.)

• Strong analytical skills and a keen eye for detail
• Ability to effectively query data across multiple sources using SQL
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Strong problem-solving skills, with the ability to navigate ambiguous problem areas and learn new approaches
• Prior experience with R and dbt is a plus
• Passion for using data to drive meaningful impact in the mental health care industry
• Ability to travel once a quarter for team collaboration and company events

Essential Qualifications

* Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field

• 3+ years of experience working with data, data visualization, and dashboarding tools
• Strong analytical skills and a keen eye for detail
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Ability to effectively query data across multiple sources using SQL

Preferred Qualifications

* Master's degree in Computer Science, Mathematics, Statistics, or a related field

• Prior experience with R and dbt
• Experience working with cloud-based data platforms (e.g., AWS, GCP, Azure)
• Experience working with big data technologies (e.g., Hadoop, Spark)
• Experience with data modeling and architecture

Skills and Competencies

* Strong analytical skills and a keen eye for detail

• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Ability to effectively query data across multiple sources using SQL
• Strong problem-solving skills, with the ability to navigate ambiguous problem areas and learn new approaches
• Ability to work collaboratively with cross-functional teams
• Strong attention to detail and ability to meet deadlines
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

* Opportunities for professional growth and development in a dynamic and fast-paced environment

• Access to training and development programs to enhance your skills and knowledge
• Collaborative and supportive team environment with opportunities for mentorship and feedback
• Flexible work arrangements, including remote work options and flexible hours
• Opportunities for career advancement and leadership development

Work Environment and Company Culture

* blithequark is a remote-friendly company, with a flexible work environment that allows our team members to thrive in their careers

• Our team is passionate about using data to drive meaningful impact in the mental health care industry
• We value diversity, equity, and inclusion, and strive to create a workplace culture that is inclusive and respectful of all individuals
• We offer a comprehensive benefits package, including health, dental, and vision benefits, as well as access to mental health resources and support

Compensation, Perks, and Benefits

* Competitive salary and benefits package, including health, dental, and vision benefits

• Access to mental health resources and support, including therapy sessions and medication management
• Flexible work arrangements, including remote work options and flexible hours
• Opportunities for professional growth and development in a dynamic and fast-paced environment
• Access to training and development programs to enhance your skills and knowledge
• Collaborative and supportive team environment with opportunities for mentorship and feedback
• Comprehensive paid time off policies, including vacation, sick leave, and company holidays
• Access to a range of employee perks and benefits, including a yearly allotment of no-cost visits to the blithequark network of therapists, coaches, and medication management providers

How to Apply

If you are a detail-oriented and customer-centric data professional looking to make a meaningful impact in the mental health care industry, we want to hear from you! Please submit your application, including your resume and a cover letter, to [www.remoterocketship.com/company/blithequark/jobs/data-analyst-ii-customer-experience-united-states](http://www.remoterocketship.com/company/blithequark/jobs/data-analyst-ii-customer-experience-united-states). We can't wait to hear from you! Apply for this job