Senior Salesforce Administrator

About the Role

The Senior Salesforce Administrator at Pushpay is a critical, hands-on leadership role within our Revenue Technology team. You will drive platform excellence by advising on technical configuration, mentoring junior staff, and diligently defining and enforcing system governance. We seek a forward-thinking individual who thrives in a fast-paced environment and is excited to explore how Artificial Intelligence can enhance platform functionality and drive strategic results. Named as one of BuiltIn 'Best Places to Work' in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the 'Washington's 100 Best Companies to Work For' list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group. Benefits and Compensation

• 100% employer-paid premiums for Medical, Dental, and Vision for employee
• 70%+ employer-paid premiums for Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid company holidays
• 15 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range:
• CO: $89,625-$103,566

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What You'll Do

• Design, build, and maintain creative solutions through declarative development on the Salesforce platform.
• Ability to assess, implement, and provide expert level support for 3rd party tooling.
• Drive business velocity by evaluating new technologies and solutions to solve business problems, enhance system functionality, and drive adoption.
• Keep up to date on Salesforce releases and identify methods for leveraging new functionality.
• Work closely with end users and stakeholders to capture business requirements, troubleshoot errors, and improve business processes.
• Understand the critical business processes across the organization to inform, design and implement scalable and relevant solutions.
• Ability to articulate and interpret technical language into non-technical (and vice versa).
• Execute solution testing, regression testing, and end-user testing ensuring compliance with technical requirements, and identify potential impacts to existing configuration.
• Follow best practices for development and deployment lifecycles including design reviews, building deployment plans, and environment management.
• Create and maintain technical documentation for solutions deployed to ensure business continuity.
• Ability to manage time well in a fast paced working environment with shifting priorities.
• Work in an agile environment leveraging sprint deployment framework and Jira for work item tracking.
• Collaborate with the Revenue Technology team members to share best practices, knowledge sharing, make recommendations, and engage in ideation.
• Willingness to take on new challenges with an ability to think outside the box. Comfortable learning new technologies on the fly.
• Provide Salesforce expertise to Salesforce Administrators and other Revenue Technology team members regarding best practices, system architecture considerations, solution scalability, and appropriate system governance.
• Engage closely with project team members to identify and plan for technical and functional dependencies between projects.
• Contribute to the Revenue Technology team as a leader - contributing to technical solutions through ideation through collaboration, leveraging your expertise.
• Prolonged periods of sitting at a desk and working on a computer.

What You'll Bring

• Bachelor's Degree.
• 5+ years of Salesforce Administration Experience.
• Salesforce Platform Administrator and Salesforce Platform App Builder Certifications.
• Experience with Salesforce's core product stack including Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, and Agentforce.
• Analytical thinker, problem solver with the ability to operate in ambiguity.
• Clear verbal and written communication, especially about technical problems.
• Experience manipulating and moving data, such as with Data Loader or DemandTools
• 3rd Party application and integration experience including Zuora, Gainsight, and eSignature tools.
• Familiarity with Confluence, Jira, and various project methodologies.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [email protected]. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! Applications will be taken on an ongoing basis. #LI-TS1 #LI-Hybrid Apply tot his job Apply To this Job