Experienced Part-Time Customer Service Associate - Tool Rental - Flexible Erie, CO 3444

Are you passionate about delivering exceptional customer experiences and helping people achieve their home improvement goals? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join the blithequark team as a Part-Time Customer Service Associate in our Tool Rental department in Erie, CO 3444. As a valued member of our team, you will play a critical role in ensuring our customers receive the highest level of service and support, every time they visit our store.

About blithequark

blithequark is a leading home improvement company serving millions of customers across the United States. With a rich history of innovation and a commitment to excellence, we strive to make a positive impact on the lives of our customers, associates, and the communities we serve. Our mission is to help people improve their homes and lives through quality products, expert advice, and exceptional customer service.

Your Impact at blithequark

As a Customer Service Associate, you will be the face of blithequark, providing top-notch customer service and support to our customers. Your role will involve:

• Welcoming customers to our store and helping them find the right products and services for their home improvement needs
• Interacting with customers throughout the day, answering questions, and providing expert advice on our products and services
• Assisting customers with locating and handling merchandise, including loading merchandise as needed
• Processing orders and deliveries accurately to ensure customers receive their merchandise as expected and on time
• Cross-functionally training in other areas of the store to help deliver the best customer service
• Preparing merchandise in your department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds
• Guiding customers through shopping or checkout
• Completing other duties as assigned

How We Support You

At blithequark, we believe in supporting our associates in their personal and professional growth. As a valued member of our team, you will have access to a range of benefits and opportunities, including:

• Competitive pay and flexible schedules to fit your needs
• Multiple top-tier health insurance options to prioritize your well-being
• Educational opportunities through our tuition assistance program
• A company-matching 401(k) and optional Employee Stock Purchase Program to help you plan for your financial future
• A 10% Associate Discount to help you save on the products and services you need
• The opportunity to learn new trade skills through our Track to the Trades program

Your Day at blithequark

As a Customer Service Associate, you will work in a fast-paced, dynamic environment where no two days are the same. Your daily responsibilities may vary by department, but you can expect to spend most of your time listening to customers, answering questions, and organizing merchandise. You will also have the opportunity to cross-functionally train in other areas of the store to help deliver the best customer service.

Key Responsibilities

* Welcome customers to blithequark, answer questions, and deliver friendly and professional customer service

• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately to ensure customers receive their merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Minimum Qualifications

* 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information

• 6 months of experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

* 6 months of retail and/or customer service experience

• Bi-lingual skills
• Certification in a trade related to your department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting Methods

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Pay Range

$16.50 - $18.50 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Equal Opportunity Employer

blithequark is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now

If you are passionate about delivering exceptional customer experiences and helping people achieve their home improvement goals, we invite you to apply for this exciting opportunity to join the blithequark team as a Part-Time Customer Service Associate in our Tool Rental department in Erie, CO 3444. Apply for this job