[Remote] Home Health Care Navigator - LPN

Note: The job is a remote job and is open to candidates in USA. Otterbein Hospice is a not-for-profit, faith-based ministry that provides professional and personalized medical care to clients and their families. They are seeking a Home Health & Hospice Care Navigator to drive post-acute skilled Home Health service census results in the Bellefontaine, Marysville, Dublin, and New Albany areas of Ohio, while developing relationships with local healthcare providers to increase patient referrals.

Responsibilities

• Establish and fully develop relationships with assigned contacts (administrators, doctors, social workers, and discharge planners) to drive referrals for patients needing skilled home care services
• Ensure financial viability of the local ministries by developing and maintaining a relationship that yields an increased share of patient referrals from the targeted locations
• Monitor and maintain targeted census to meet financial goals and assure financial stability for the ministry
• Assist in the development and implementation of the marketing plans for SW Ohio
• Assess potential referrals or potential admissions and work to admit the patient to Otterbein Home Health. This will include gathering the required orders, documentation and communicating with physicians to obtain signatures as needed
• Distribute brochures, fliers and other promotional items to referral sources in the targeted areas
• Work closely and collaboratively with the community and Otterbein team members to ensure an easy transition of patient onto Otterbein Home Health services
• Coordinate marketing efforts to meet census goals and to keep the Otterbein location staff advised of anticipated referrals and/or admissions
• Identify opportunities and execute those selected opportunities to make working with Otterbein easier and more efficient for referral source
• Performs any other duties as assigned

Skills

• LPN is required
• Three to five years of sales/marketing experience with a proven track record in referral marketing, healthcare admissions in a senior care or nursing home setting
• Excellent organizational/planning/time management skills
• Outstanding verbal and written communication skills to connect with referral partners and patients/residents
• BA/BS preferred
• Knowledge of data management (customer relationship management) programs preferred
• RN, or social worker with experience as a clinical liaison (preferred)

Benefits

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection
• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

Company Overview

• Otterbein SeniorLife offers a wide range of assisted living, rehabilitation, nursing care and home health care services. It was founded in 1912, and is headquartered in Lebanon, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://otterbein.org.

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