[Remote] Appraisal Scheduler - Remote Position (Full Time)
Note: The job is a remote job and is open to candidates in USA. Prism Data Consulting is dedicated to helping data professionals find their best fit. They are seeking an Appraisal Scheduler who will be responsible for scheduling appointments for Field Consultants and ensuring efficient management of their calendars.
Responsibilities
- Responsible for contacting Policyholders via phone, SMS and email to schedule appointments for Field Consultants on our traditional field survey products. A key component of this process is explaining the reason for the field visit, building policyholder trust, and alleviating any concerns
- Responsible for ensuring Field Consultants' calendars are sufficiently booked in a manner that maximizes their productivity (e.g. efficient appointment routes)
- Responsible for keeping work order statuses up to date in the system
- Responsible for prioritizing work, meeting deadlines and achieving productivity goals
- Responsible for communicating to management and Field Consultants any changes or updates to schedules, while keeping management and staff posted on any unusual situations, instructions, etc
Skills
- Excellent communication and customer service skills, technological proficiency, and the drive to exceed client expectations
- Demonstrates high emotional intelligence through good listening and problem-solving skills
- Ability to organize and prioritize work, meet deadlines, multi-task and handle numerous assignments simultaneously
- Ability to solve problems/technical difficulties with a variety of variables
- Ability to effectively respond to questions from managers, underwriters, agents, and policyholders
- Strong analytical skills and resourcefulness
- Excellent written and oral communications
- Ability to manage multiple projects at once and handle time sensitive urgencies
Benefits
- Paid sick leave
- Superb training program
- Work from home
- Flexible Work Hours
- Career advancement opportunities
- Tuition Reimbursement Program
- Excellent culture and team
Company Overview