[Remote] Associate Account Manager, International Markets REMOTE from Anywhere in the United Kingdom
Note: The job is a remote job and is open to candidates in USA. Aytm is seeking a highly motivated Associate Account Manager to support their high-tech quantitative SaaS research environment and deliver an exceptional client experience. The role involves managing day-to-day account needs, supporting the sales pipeline, and collaborating with cross-functional teams to ensure seamless execution.
Responsibilities
- Partner closely with your assigned Senior Account Manager to manage day-to-day account needs and workflow
- Support all stages of the sales pipeline, including client calls, internal coordination, proposal development, delivery, and post-sale follow-up
- Provide consultative, technical guidance grounded in a deep understanding of the AYTM platform and prior client work
- Coordinate smooth project handoffs to Research Services and/or Client Support teams
- Manage DIY client inquiries and provide timely support before, during, and after survey fielding
- Participate in strategic discussions focused on account retention, optimization, expansion & growth
- Assist Senior Account Managers in achieving sales targets and driving long-term account success
- Prioritize and manage daily tasks using Asana to ensure timely and accurate execution
- Develop expert-level proficiency with the AYTM platform and internal tools
Skills
- 1–3 years of experience in quantitative research sales or account management; experience with Fortune 500 or CPG clients strongly preferred
- Bachelor's degree in business, communications, or a related field, or equivalent professional experience
- Demonstrated success supporting large, complex accounts with strong attention to detail and organization
- Exceptional verbal and written communication skills with the ability to influence and collaborate effectively
- Comfortable working in a technology-driven environment with proven adaptability
- Strong MS Office skills: advanced Excel proficiency is a plus
- Ability to interpret data and make informed, data-driven decisions
- Excellent time management and project management skills, with the ability to meet deadlines and work cross-functionally
- Confident yet humble, with a strong commitment to positive team culture and collaboration
- Proficiency with MS Office (Excel and Outlook required)
- Experience with Google Workspace, Asana, Slack, and CRM tools
- Experience with Fortune 500 or CPG clients strongly preferred
- Salesforce experience strongly preferred
- Comfortable working in a fully remote environment; prior remote experience is a plus
- Ability to travel for occasional in-person meetings
- Multi-lingual a plus
Benefits
- A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset.
- We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work.
- We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.
- While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance.
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