Financial Aid Advisor
Sonoran University of Health Sciences is dedicated to shaping a healthier future by training healthcare professionals and enhancing community well-being. The Financial Aid Advisor provides comprehensive financial aid services, ensuring compliance with regulations and offering guidance on eligibility and funding options while delivering exceptional service across departments.
Responsibilities
- Counsel and advise students on financial aid eligibility, application procedures, aid programs, costs, billing processes, indebtedness, money management, and financial planning
- Determine student eligibility for Title IV aid and prepare student award packages
- Interpret and implement Federal Methodology, verification requirements, and institutional policies related to financial aid
- Provides exceptional service with compassion, clarity, and efficiency in helping students overcome any financial obstacles
- Participate in conferences, workshops, and training to maintain up-to-date knowledge of Title IV programs and compliance requirements
- Conduct quarterly outreach to students requiring action on document completion, loan acceptance, and funding options
- Provide backup support for the Financial Aid Office during staff absences, assisting with general inquiries and administrative tasks
- Perform office and clerical duties, including filing, answering calls, emails, and meeting with students virtually and in person
- Maintain accurate records and reports for audits and compliance purposes
- Perform other financial aid duties as assigned to support the overall goals of the institution
Skills
- Experience in student services, financial aid, or related administrative field
- General office management experience (phones, filing, calendar management, administrative duties)
- Customer service experience, preferably within student services
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks, meet deadlines, and maintain confidentiality
- Proficiency in Microsoft Office Suite and familiarity with student information systems (e.g., ADP, PowerFAIDS, and J1 systems)
- High School Diploma/GED
- Associate's degree or higher, or any combination of education, training, and experience that provides the required knowledge and abilities
Benefits
- Comprehensive medical, dental, and vision plans
- Vacation time
- 12 paid holidays
- A 401(k) plan with a discretionary match
- Employer-sponsored life, AD&D, and long-term disability coverage
- Paid sick time
- Exclusive perks like free office visits at our Medical Center and Neil Riordan Center
- Discounts at the largest medicinary in the Southwest
- Delicious meal our onsite café
- Fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month
- Free personalized nutritional care
- A yoga studio
- A fitness center
- Covered parking
- Wealth of knowledge in our library
- Casual Wednesdays
- Annual Employee Appreciation Day
- Exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart
- Flexible hybrid work environment
Company Overview