RV Orientation & Delivery Specialist (Sales & Technical)
Pete's RV Center is a family-owned business that has been serving the outdoor community since 1952. They are seeking an RV Orientation & Delivery Specialist to educate customers on RV systems, coordinate deliveries, and drive accessory sales, with a focus on customer satisfaction and performance-based earnings.
Responsibilities
- Perform final RV walkthroughs and demonstrate RV systems, features, and components
- Teach customers how to safely operate key RV systems (power, water, propane, leveling, slide-outs, etc.)
- Review pre-delivery inspection checklists and delivery paperwork with the customer
- Ensure required documentation is complete and compliant with dealership standards
- Maintain accurate customer and service records for warranty and dealership requirements
- Recommend accessories, upgrades, and protection products that improve the customer's RV experience
- Help customers choose the right products based on their RV and camping style
- Present products in a helpful, customer-first way (not pushy)
- Work toward sales goals and performance targets on the commission side of the role
- Earn commission based on results — the more you sell and the more goals you hit, the more you earn
- Work closely with Sales and Service teams to schedule sold units for final delivery
- Monitor pre-delivery readiness and communicate updates to customers
- Stay current on factory recalls, product updates, and new RV features
- We provide in-house training and support, and we're looking for someone who also takes initiative to keep learning
- For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential
Skills
- Strong communication and customer service skills
- Mechanical aptitude (RV/auto/marine/powersports experience is a plus but not 100% necessary)
- Comfortable recommending and selling products in a customer-friendly way
- Self-motivated and driven to earn more through performance-based commission
- Organized, dependable, and able to manage paperwork and follow-through
- A team player who takes pride in customer satisfaction
- Sales experience is a plus — but not required. We can train the right person who has the personality, drive, and mechanical ability to succeed
- For the right candidate, there may be opportunities to represent the dealership at RV shows and events across New England and Pennsylvania, offering additional sales opportunities and earning potential
Benefits
- Excellent Health, Dental and Vision Benefits
- 401K Retirement Plan with Company Match
- Paid Holidays
- Personal Time Off
- Paid Uniform Service
- Advancement Opportunities
- Relocation Opportunities
Company Overview