[Remote] Recovery Resolution Specialist (Collections)
Note: The job is a remote job and is open to candidates in USA. Cotiviti is looking for a Recovery Resolution Specialist (Collections) to join their Yield Management team. This role involves facilitating the collection of funds for clients while maintaining exceptional provider relations and requires effective communication with various stakeholders.
Responsibilities
- Prepares Collections Letters
- Follow-up on Outstanding Claims
- Investigates Claim Disputes
- Documents Activities Utilizing Established Tools and Systems
- Meets or Exceed Standards for Productivity
- Meets or Exceeds Standards for Quality
Skills
- High School graduate or equivalent education
- 1 to 3 years prior collections or customer service experience required
- Strong oral and written communication
- Required knowledge of Microsoft applications
- Billing or coding experience preferred
Benefits
- Medical
- Dental
- Vision
- Disability
- Life insurance coverage
- 401(k) savings plans
- Paid family leave
- 9 paid holidays per year
- 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti
Company Overview