[Remote] Senior Engineer, Customer Success & Business Intelligence

Note: The job is a remote job and is open to candidates in USA. bolthires is a Fortune 30 global media and technology company that is seeking a Senior Engineer in Customer Success & Business Intelligence within their Cybersecurity division. This role involves partnering with data engineering teams, maintaining relationships with stakeholders, and providing technical leadership to enhance security solutions offered to large enterprises and the federal government.

Responsibilities

• Partner with data engineering teams for data ingestion, storage, search, and delivery methodologies to support a wide array of data sources and types to support security and privacy compliance
• Build and maintain positive relationships with key stakeholders, including customers, partners, and internal teams, to ensure customer success and drive long-term business growth for DataBee
• Stay up-to-date with industry trends and advancements in security data management, data manipulation techniques, and SQL best practices, and effectively articulate their relevance to customers
• Partner with other engineering and product teams to provide technical leadership and guidance on enhancing the CCM (Continuous Controls Monitoring) platform
• Provide ongoing operational support of production dashboards to ensure high availability and data integrity within a customers deployment
• You can be hands on with our engineering and products team, creating, changing or revising dashboards and data fabric views as needed
• Must also be able to work independently with limited supervision to deliver assigned tasks and work within scrum methodology
• You collaborate closely with Sales Engineering, Solution Architecture(s), Product Management and Product Marketing to influence the roadmap, architecture and customer engagements
• Travel to customer sites or bolthires office is for product presentations is required when the customer requests an in-person meeting.

Travel to in person internal meetings also is required upon request to build rapport with customers

• Performs other related duties as assigned Skills
• Bachelor's Degree
• 5-7 Years relevant work experience
• Strong oral and written communication skills with an ability to develop a strong rapport across a variety of technical and non-technical teams
• Strong passion for learning and teaching others
• Demonstrated subject matter expert in data storage (Snowflake, Databricks, Azure blob) and visualization solutions (Tableau)
• Experience building dynamic Tableau dashboards that are utilizing advanced features such as LOD calcs, parameters, Extensions API
• Overseeing the collection, storage, management, quality and protection of security data (part or all of these processes will qualify)
• General understanding of data collection, parsing, storage, and search capabilities
• General understanding of data privacy policies, and complying with data protection regulations
• Knowledge of security ecosystem - such as IDP, EDR, SIEM., SOAR, Firewalls, VPNs, DNS, vulnerability management, asset management, threat hunting solutions and applications (Where they fit in, what they do, what logs they create, how organizations use them, etc.)

Benefits

• Best-in-class Benefits Company Overview
• bolthires is a media and technology company that provides broadband internet, mobile services, and entertainment platforms.

It is a sub-organization of SkyShowtime. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship

• bolthires has a track record of offering H1B sponsorships, with 551 in 2025, 566 in 2024, 633 in 2023, 751 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job

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