INFORMATION TECHNOLOGY SPECIALIST I

The California State Controller's Office is seeking an Information Technology Specialist I to support their Information Security Program. The role involves managing physical security systems, responding to security incidents, and providing training and compliance support to ensure the safety and integrity of the organization's information assets.

Responsibilities

• Physical Security Systems Administration – As part of physical security administration, responsibilities include managing and supporting systems like CCure for electronic badging and access control, alarm and intrusion detection, and video surveillance platforms like ExacqVision or similar solutions, as well as ISTAR or equivalent access control panels. Duties involve processing and managing badge requests, access changes, clearances, and terminations in compliance with approved policies. Additionally, monitoring alarms, alerts, and system activity is essential, along with investigating and documenting physical security events and access violations. Regular reviews of badge access, clearance levels, alarm activity, and video monitoring logs are conducted to ensure security integrity. The role also requires responding to after-hours and on-call physical security alarms and incidents when necessary, and coordinating with vendors and contractors for system maintenance, troubleshooting, and upgrades. Also, Administer and execute the SCO ISO’s Physical Security Program. Respond, identify and resolve complex physical security system change requests, alarms, and other physical security system issues. Monitor and review physical security system performance
• Physical Security Program Support - Responsibilities include assisting with the development, maintenance, and updating of physical security policies, procedures, and documentation to ensure alignment with State and NIST guidelines. This role involves conducting basic physical security risk assessments and supporting corrective action efforts to mitigate identified vulnerabilities. Additionally, guidance is provided to staff regarding badging, access control, and overall physical security requirements. Maintaining accurate and up-to-date documentation for physical security systems, configurations, and workflows is also a key responsibility to ensure compliance and operational efficiency. Also, performing routine testing of alarms, access control systems, and video surveillance equipment to ensure proper functionality. This role involves identifying system issues and escalating or coordinating resolution with senior staff or vendors as needed. Additional duties include assisting with system integrations and implementing changes that impact physical security platforms, as well as tracking incidents, outages, and system modifications for accurate reporting and follow-up
• Incident Management - Efficiently and effectively respond to, investigate, and report information security incidents within the SCO’s business and information asset environments. Observe and enforce SCO’s incident management program defined policies, processes, procedures; work with program-identified resources to prepare for and prevent incidents; detect, report, and analyze possible or known incidents; contain and eradicate discovered incidents; recover from incidents; and prepare lessons learned from incidents identify program or process improvement. The role also involves performing various technical or administrative tasks for the Information Security Office (ISO) to ensure smooth operations. Additionally, this position serves as backup support to other ISO team members during periods of high workload, helping maintain continuity and efficiency across the team
• Security / Privacy Awareness Training & Education – Plan, prepare and provide security and privacy awareness training and education to SCO managerial, supervisory, business, technical and contractor staff; translate the organization’s security / privacy values and requirements into operational environments, ensure compliance with legal and statutory requirements and provide a framework for security posture assurance actions
• Miscellaneous Division Support - Assist with division technical duties in various program areas to support organizational needs using a variety of skills and software

Skills

• A resume is required
• A copy of your degree, transcripts, or degree evaluation is required
• A Statement of Qualifications is required; please see ‘Required Application Package Documents' for instructions
• Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting

Company Overview