Online BSBA Senior Academic Advisor & Graduate Programs Assistant; Self- Programs

Position: Online BSBA Senior Academic Advisor & Graduate Programs Assistant (Self-Support Programs) Location: California Salary and Benefits Salary Range: $5,540.00 per month to $7,893.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,540.00 per month to $6,716.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Please Note: Review of applications will begin on November 4, 2025. The Online BSBA Senior Academic Advisor & Graduate Programs Assistant (Self-Support Programs) provides comprehensive academic advising for the Online BSBA Self Support Program and program coordination support for the Self Support Graduate Programs within the College of Business & Economics (CBE). The position serves as a main advisor for Online BSBA students, assisting with academic planning, course progression, graduation eligibility, and degree completion. In addition, the incumbent supports Self Support Graduate Programs through administrative coordination, including processing degree checks, preparing graduate capstone completion memos, and submitting degree audit updates. This role requires close collaboration with faculty, department chairs, program coordinators, and University Extension, and campus administrative offices to ensure effective program delivery, data accuracy, and high-quality student support.

Responsibilities

Online BSBA Academic Advising

• Provide comprehensive academic advising to Online BSBA Self Support students on major requirements, GE, and university policies.
• Assist students with course selection, registration, petitions, and degree progress tracking.
• Identify students experiencing academic difficulties and develop individualized plans for success.
• Evaluate transfer, test, and military credits for degree applicability and ensure approvals are recorded accurately.
• Conduct final major/minor checks and determine graduation eligibility for Online BSBA students.
• Utilize advising systems (Bay Advisor, degree planning tools, People Soft) for degree tracking and proactive student outreach.
• Respond promptly to student inquiries via email, phone, and virtual advising platforms.
• Collaborate with University Extension and the Student Support & Success Coordinator on advising processes, registration campaigns, and retention efforts.
• Maintain adherence to FERPA and ethical advising standards in all student interactions.

Student Resources and Academic Support

• Advise students and faculty on course articulation and transfer credit evaluation processes.
• Collaborate with advisors, faculty, and the Articulation Officer to ensure accurate use of the Transfer Equivalency System (TES).
• Serve as liaison with the Study Abroad Office, department chairs, and program coordinators to review international course materials and determine transfer applicability.
• Maintain and update advising and program materials such as…

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