Experienced Full Stack Customer Service Account Associate – Colorado Springs

At arenaflex, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Join the arenaflex Team of Experts

At arenaflex, we love our customers – and we empower you to create meaningful connections that last. As part of a Team of Experts, you'll focus on a specific customer base, allowing you to own relationships, solve problems proactively, and make an impact. We pioneered this approach because we believe customers deserve a better experience led by empowered individuals who take ownership. And it makes us happy to work together this way, too.

Careers, Not Jobs

You'll start as an Account Associate, collaborating in an onsite, high-energy team environment that helps you learn, grow, and develop leadership skills from day one. With training and a structured ramp-up period, you'll be set up for success in your new role. In as little as five months, you can take the next step to Expert, where you will lead customer experiences with confidence, drive resolutions, and help shape the future of arenaflex service.

Better Life, Better Pay

It takes mastery to be part of the arenaflex Customer Care team, and our compensation reflects that. As an Expert, you'll start by earning $20.00 per hour, with most new Experts earning over $22 per hour through base pay and incentive bonuses. Plus, enjoy an annual $3,000 stock grant, tuition assistance, and a suite of financial, health, and lifestyle benefits – all designed to invest in your career and future growth.

Explore all the benefits of an Account Associate career at [arenaflex website].

We also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation, providing flexibility while ensuring continued development in a team-focused environment. To qualify, Experts must achieve performance and attendance goals.

Responsibilities:

- Provide proactive and timely resolutions for customer inquiries and concerns. - Build customer loyalty and create value through thoughtful account management, identifying opportunities for additional products, services, and solutions. - Deliver exceptional customer experiences using provided training tools, resources, and personal expertise. - Meet department productivity and quality standards. - Complete training requirements to develop new skills, expand knowledge, and grow within arenaflex.

Qualifications:

- ONSITE Position - High School Diploma/GED (Required) - Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred) - Ability to work efficiently with multiple applications and computer screens simultaneously. At arenaflex, we don't have a corporate ladder – it's more like a jungle gym of possibilities! We're committed to helping our employees grow in their careers, and we believe in providing a great learning environment to help you succeed. Our Team of Experts works collaboratively to ensure our Account Associates have the tools and resources they need to excel. Join the arenaflex Talent Community today to learn more about how we can help you achieve your career goals!

Benefits and Perks:

- Competitive base salary and compensation package - Annual stock grant - Employee stock purchase plan - 401(k) - Access to free, year-round money coaches - Medical, dental, and vision insurance - Flexible spending account - Paid time off and up to 12 paid holidays - Paid parental and family leave - Family building benefits - Back-up care - Enhanced family support - Childcare subsidy - Tuition assistance - College coaching - Short- and long-term disability - Voluntary AD&D coverage - Voluntary accident coverage - Voluntary life insurance - Voluntary disability insurance - Voluntary long-term care insurance - Mobile service & home internet discounts - Pet insurance - Access to commuter and transit programs

Never stop growing!

As part of the arenaflex team, you know the arenaflex doesn't have a corporate ladder – it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth – and we applaud it. You're unstoppable!

Equal Opportunity Employer:

arenaflex USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the arenaflex.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [arenaflex email]. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Apply Job! Apply for this job