[Remote] Legal Enablement & Success Analyst
Note: The job is a remote job and is open to candidates in USA. Riverside Insights is dedicated to empowering educators and enhancing student potential. The Legal Enablement & Success Analyst will manage legal intake processes, facilitate communication between legal and cross-functional teams, and support privacy and compliance operations to ensure efficient delivery of legal services.
Responsibilities
- Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters
- Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members
- Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership
- Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders
- Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution
- Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires
- Track privacy obligations and maintain proper documentation and recordkeeping
- Coordinate with Privacy, Security, and Technology teams on customer and vendor privacy inquiries
- Track deadlines and required inputs for subpoenas, audits, and regulatory requests, ensuring auditready documentation
- Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements
- Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy
- Design, document, and refine legal workflows, SOPs, and processes for consistency, scalability, and efficiency
- Partner with IT, Security, and Operations on system enhancements, integrations, and legal tech optimization
- Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows
- Maintain legal process documentation, system configurations, templates, and knowledge repositories Skills
- Bachelor's degree or equivalent practical experience; paralegal certificate a plus
- 3+ years of paralegal, legal operations, or contract management experience, preferably in a corporate legal department
- Experience with legal systems such as CLM or legal intake tools and maintaining data integrity and reporting
- Familiarity with data privacy concepts including DPAs, FERPA, COPPA, GDPR, or state privacy laws
- Strong organizational and prioritization skills with the ability to manage multiple deadlines
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Experience in technology, SaaS, or education technology environments
- Prior work with contract management systems or workflow tools
- Demonstrated ability to work crossfunctionally and build collaborative relationships
- Comfort working in a fast paced, evolving environment Benefits
- Medical, Dental, and Vision plans
- Company paid basic life and AD and D insurance
- Company paid long-term disability
- Paid Parental Leave
- Supplemental life insurance options
- Company paid Employee Assistance Program (EAP)
- Retirement plan with discretionary company matching
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Premium subscription to Calm for employee and dependents
- 33 days of company paid time off (PTO, Holidays, Wellness Days)
- Flexible work arrangements
- Tuition Reimbursement Program
- Company orientation and 30, 60, 90 Day Onboarding Company Overview
- Riverside Insights is a provider of educational and clinical assessments that play a key role in helping individuals elevate their learning. It was founded in 2018, and is headquartered in Itasca, Illinois, USA, with a workforce of 201-500 employees. Its website is Apply tot his job
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