[Remote] Implementation Specialist - KitCheck - TRAVEL REQUIRED

Note: The job is a remote job and is open to candidates in USA. Bluesight is a high growth healthcare information technology company dedicated to improving efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. The Implementation Specialist will manage client implementation projects, serve as the main point of contact for customers, and facilitate training and communication to ensure a successful deployment of Bluesight's solutions.

Responsibilities

• Manage all aspects of the implementation projects; including the project kick-off, software configuration, go-live and training while maintaining project timelines
• Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check-in meetings via Zoom, ad hoc meetings, emails, etc
• Manage multiple implementation projects, with various priorities and deadlines at once for different customers
• Work as a consultative partner with your customers to ensure engagement and provide guidance on best practices based on their workflows and internal processes
• Act as a liaison between the customer, the wholesalers and our internal Clinical, Product and Dev teams to facilitate the technical configuration of the software
• Maintain up-to-date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership
• Travel to customer sites to assist with the roll out of new KitCheck hardware and software, meet with key stakeholders and overall be a professional face for the company in the presence of customers

Skills

• Bachelor's degree or equivalent work experience
• Ability to adapt to change, think quickly, and work independently
• Team-player attitude and a willingness to get things done
• High attention to detail
• Ability to build trusting, communicative and results-oriented relationships with customers
• Excellent verbal and written communication skills and interpersonal skills
• Willingness and ability to travel within the US for up to 75%
• 1+ years of professional work experience
• 1-2 years of project management and/or client-facing experience
• Experience in the healthcare industry
• Excel and SQL skills a plus
• Previous experience with EMRs/ADCs e.g EPIC and Cerner or Omnicell and Pyxis software a plus

Benefits

• Competitive salary
• Time off when you need it – unlimited vacation days!
• Generous insurance coverage
• 401k program with a company match
• Fun, collaborative culture!

Company Overview

Company H1B Sponsorship