Business Development Representative

ePac Flexible Packaging is a company focused on providing consumer packaged goods companies with innovative packaging solutions. The Business Development Representative (BDR) plays a crucial role in driving growth by acquiring new customers and expanding market presence through lead generation and sales activities.

Responsibilities

• Manage and follow up on leads provided by the company
• Engage in outbound calling to initiate contact with prospects
• Independently identify and generate new leads through research, networking, and outbound calls/emails
• Qualify leads and set up meetings with potential customers and experienced sale executives
• Develop and maintain relationships with prospective customers
• Qualify leads and schedule appointments for sales team members
• Understand customer needs and present appropriate flexible packaging solutions
• Close sales and meet or exceed monthly and quarterly sales and acquisition targets
• Maintain accurate and up-to-date records of all sales activities in the CRM system
• Prepare and deliver sales presentations and proposals
• Collaborate with the Sales Manager and team members to develop and implement effective sales strategies
• Stay informed about industry trends, market conditions, and competitors
• Provide feedback to the product development and marketing teams based on customer interactions and market insights
• Ensure a high level of customer satisfaction by addressing customer inquiries and concerns promptly and professionally
• Provide ongoing support to clients to foster long-term relationships and repeat business
• Represent the ePac brand in a positive manner
• Participating in partnership and problem solving sessions, as well as product line trials with existing/new customers

Skills

• Bachelor's degree in Business, Sales, Marketing, or a related field
• Excellent communication skills: Must have ability to communicate effectively with internal teams, communicate sales targets and objectives, and build relationships with clients and stakeholders
• Strong analytical, organizational and problem-solving skills: Must possess the ability to analyze sales data, identify trends, and make data-driven decisions
• Ability to identify and address potential issues or challenges that may arise in the sales process
• A proactive approach to problem solving, aiming to prevent issues rather than simply cure problems after they occur is a must
• A disciplined, structured approach to work, demonstrating organizational skills in planning, documenting, and keeping to agreed schedules
• Ability to respond to evolving objectives and work in an agile delivery environment is necessary for success
• Building and maintaining strong relationships with clients is vital for success
• Understanding customer needs, providing exceptional customer service, and developing strategies to enhance customer satisfaction and loyalty
• Must be proficient in using software systems and other tools to streamline sales processes, track performance, and analyze data
• Must be able to adapt to changing market conditions, overcome obstacles, and remain resilient in the face of setbacks

Benefits

• 3 Medical Options
• Dental
• Vision
• Employer paid Short and Long term disability
• 401K with employer match
• 120 hours Paid Time off
• Paid holidays
• And more!

Company Overview