[Remote] CRM Business Analyst Tester
Note: The job is a remote job and is open to candidates in USA. Avanade is a leading partner of Microsoft, dedicated to helping organizations maximize the value of Microsoft technology for better customer experiences. The CRM Business Analyst – Tester role involves ensuring the quality and reliability of Microsoft Dynamics 365 CRM solutions through functional testing and collaboration with various teams.
Responsibilities
- Review user stories and functional design documentation to understand business and system requirements
- Design clear, comprehensive test scenarios and test cases using Azure DevOps
- Collaborate with Test Leads and functional team members to ensure test coverage aligns with requirements
- Execute functional test scripts during sprint and regression testing cycles
- Log defects clearly and accurately in Azure DevOps
- Participate in defect triage sessions with functional and technical teams
- Retest resolved defects and validate fixes
- Maintain test execution status and defect tracking in Azure DevOps
- Support test reporting and provide visibility into test progress and quality risks
Skills
- Foundational experience with Microsoft Dynamics 365 CRM (certification preferred)
- Understanding of the QA / testing lifecycle within agile or iterative delivery models
- Experience or exposure to Azure DevOps for test case management and defect tracking
- Strong attention to detail and ability to understand business requirements
- Clear written and verbal communication skills
- Prior experience testing Customer Engagement modules such as Sales or Customer Service
- Experience working with cross‑functional delivery teams
- Exposure to CRM implementations in a consulting environment
Benefits
- Medical
- Dental
- Vision
- Life
- Long-term disability coverage
- A 401(k) plan
- Bonus opportunities
- Paid holidays
- Paid time off
Company Overview
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