Patient Account Collections Manager

Patient Account Collections Manager | Full-time | Remote

At H2 Health, we know that effective collections management is essential to maintaining a healthy revenue cycle that supports patient care. We are looking for a skilled Patient Account Collections Manager to lead our collections team, ensuring the highest level of performance in resolving accounts receivable while cultivating a culture of excellence and collaboration.

Your Role

As the Patient Account Collections Manager, you will oversee all aspects of collections operations, from developing strategies for improvement to ensuring compliance with company policies and healthcare regulations.

• Lead and mentor the collections team, providing training and support to enhance skills and performance.
• Develop and implement collections strategies to minimize days sales outstanding (DSO) and maximize collections.
• Analyze accounts receivable aging reports and identify trends for proactive account management.
• Monitor collections metrics and performance indicators, and report results to senior management.
• Collaborate with other departments to address billing discrepancies, patient inquiries, and payer issues.
• Ensure compliance with HIPAA and other regulatory requirements related to patient accounts.
• Evaluate and improve collections processes to enhance efficiency and effectiveness.
• Maintain positive relationships with patients, fostering trust and communication throughout the collections process.

Requirements

• Bachelor's degree in healthcare administration, finance, or related field preferred; equivalent experience will be considered.

• A minimum of 5 years of experience in medical collections, with at least 2 years in a management or supervisory role.
• In-depth understanding of medical billing, coding, and payer regulations.
• Strong analytical and problem-solving skills, with the ability to identify trends and drive improvement.
• Exceptional interpersonal and communication skills, both written and verbal.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Proficient in medical billing software and Microsoft Office Suite.

Join H2 Health and lead a dynamic team dedicated to enhancing the healthcare experience through effective financial management!

Benefits

Why H2 Health?

We’re more than a workplace, we’re a community.

• Competitive hourly pay

• Full benefits: medical, dental, vision, and 401(k) with match

• PTO, paid holidays, and company-paid life insurance

• Growth opportunities in healthcare administration and operations

• Work-life balance with flexible scheduling options

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.