Senior Associate -Cards Operations Acq

• Sound knowledge of general banking with good experience on Cards domain. Hands on experience in working in Prime Platform/Flexcube system.

• Sound knowledge of association systems, visa/mastercard on line, association pricing and interchange computation.

• 1-3 years for Associate and 3-5 Years for Sr Associate with multi-discipline banking experience.

• Excellent communication skills (both written & verbal), Good analytical thinking/interpersonal skills

• Client communication and management, People Management skills

• Strong knowledge on MS Office tools, MIS reporting and analysis

• Ability to meet stringent client deliverables, effective presentation skills

• Effective decision making power & conflict handling

• Ability to perform clean processing and dependency on effective output

• Perform all internal accounts, reconciliation and corrective action on daily basis from Makers perspective.

• Prepare accurate and timely Monthly & half yearly vendor invoices for Amex, Diners to recover the rental & transaction fee.

• Prepare deferred commission invoices for gross merchants and ensure timely recovery without error.

• Maintain & timely updating all the trackers for tracking pending commissions, payments & rental recovery.

• Preparation & Posting of DE entries in system for respective processes from maker perspective.

• Perform deferred payment recon & payment posting process and make sure the payment is made on time with accuracy.

• Ensure that Bank’s Compliance and Regulatory procedures are followed.

• Adherence to daily and monthly activities allocated.

• Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit.

Responsibilities

• Complete awareness of policies and procedures for onboarding of new merchants / existing merchants for both POS and E-commerce businesses.

• Clear understanding of documentation requirements for various category of merchants based on the nature of business and also based on the business defined priority category

• Ensure all documents ( merchant agreements, trade licence, passport copies, ID documents, MOA, Board resolution etc) required for onboarding are duly submitted as per the check list

• Ensure the documents are completed in all respects and rightly verified by the maker

• Ensure system related and negative checks are correctly performed the maker

• Raise exceptions and seek compliance approval wherever required

• Monitor rejected applications and pro-actively work with business for rectification and resubmission

• Track document deferral and ensure regularization within agreed timelines

• Continuous training to front end on right document submissions to reduce rejects and referrals.

• Ensure that unit's standard operating procedures are updated, change documents are maintained and updated regularly

• Maintaining of business MIs

Qualifications

• Knowledge of general banking with good experience in merchant onboarding procedures and the local policies.

• 3-5 years of cards domain/multi-discipline banking experience.

• Good communication skills (both written & verbal),Good analytical thinking/interpersonal skills

• Strong knowledge on MS Office tools, MIS reporting and analysis

• Hands on experience in any card management system