Senior Manager, Labor Optimization

Role Overview

Sodexo is seeking a Senior Manager, Labor Optimization that will partner with HR, Payroll, PTO/Benefits, Operations, and IT to ensure workforce management processes align with business strategy, labor policies, and regulatory requirements. This role serves as a key liaison between business stakeholders and technology teams, translating operational and policy needs into scalable, compliant solutions within UKG Pro Workforce Management and connected HR systems. Our corporate division oversees the administrative, finance, human resources, information technology, legal, marketing, recruiting, sales, and supply functions at Sodexo. Holding a corporate role places you at the core of all Sodexo's operations.

*This is a remote role with the successful candidate residing anywhere in the United States. Minimal travel is required for this role. 

What You'll Do

• Collaborate with the PTO/Benefits team to accelerate the implementation of automated accrual processes for union employees within UKG Pro WFM.
• Partner with HR and PTO/Benefits to implement and maintain PTO policies, accruals, eligibility, and payout practices.
• Ensure consistent application of PTO programs across employee populations in compliance with regulatory and collective bargaining requirements.
• Analyze and resolve PTO-related issues, advising HR on policy, process, and operational impacts.
• Partner with Payroll to ensure pay rules support timely, accurate payroll processing.Identify and mitigate risks related to wage and hour compliance, payroll accuracy, and employee experience.
• Collaborate with business stakeholders to understand needs, define requirements, and recommend solutions.
• Serve as the gatekeeper for business requirements, ensuring clear, complete documentation before handing off to IT for system build and deployment.
• Conduct impact assessments to evaluate effects on employees, payroll, compliance, and downstream processes.
• Lead business validation and user acceptance testing to ensure solutions meet policy and operational intent.
• Confirm UKG builds are complete and ensure business owners have all prerequisites in place for successful testing.
• Partner with IT and Change Management to plan releases, assess impacts, and support communication and adoption.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Extensive experience supporting UKG workforce management or HR operations, with strong exposure to PTO, timekeeping, scheduling, and payroll processes.
• Experience partnering with HR, Payroll, and Operations to support policy execution and compliance.
• Strong understanding of wage and hour regulations, PTO practices, and payroll impacts.
• Proven ability to gather business requirements, assess impacts, and support organizational change.
• Excellent analytical, communication, and stakeholder management skills.
• Advanced degree or professional certifications (HR, Business Analysis, or Workforce Management) preferred.
• Experience supporting multi-state, multi-country, or unionized workforce environments (U.S. and Canada preferred).

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s degree or equivalent Minimum Functional Experience: Three years