Payment Posting Specialist (Dallas, TX, US, 75204)

Requisition ID: 923538  Store #: E04004 RCM Insurance - Field US  Position:Full-Time Total Rewards: Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.  Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Payment Posting Specialist – RCM is responsible for the accurate & timely posting of all patient & third-party healthcare payments within a high-volume, production-driven environment. This role ensures financial integrity by reconciling electronic remittance advice (ERA/835 files), balancing bank deposits to billing systems, researching unapplied cash, & resolving payment discrepancies.

This position plays a critical role in maintaining clean receivables, protecting revenue accuracy, & ensuring compliance with healthcare regulations & internal controls.

MAJOR DUTIES & RESPONSIBILITIES

Payment Processing & Cash Application:

• Accurately post payments (EFT, ERA, check, credit card) to patient accounts.
• Apply for contractual adjustments in accordance with payer guidelines.
• Process denial codes & accurately record payer responses.

Reconciliation & Financial Controls:

• Balance daily deposits & electronic remittances against bank accounts & practice management systems.
• Reconcile ERA/835 files to system transactions & ensure posting accuracy.
• Identify & escalate discrepancies impacting revenue integrity.

Research & Resolution:

• Investigate unapplied cash, overpayments, & payment variances.
• Partner cross-functionally to resolve complex payment discrepancies.
• Ensure timely resolution of posting-related issues to prevent AR aging impact.

Compliance & Quality:

• Maintain strict adherence to HIPAA regulations & PHI confidentiality standards.
• Follow internal revenue cycle policies & audit controls.
• Demonstrate a strong quality work ethic — doing the right thing, the right way.

Reporting & Productivity:

• Maintain detailed daily activity logs for productivity tracking.
• Generate daily/weekly cash posting & reconciliation reports.
• Meet established accuracy & throughput benchmarks.

Collaboration & Communication:

• Coordinate with engagement teams, IT, offshore partners, & management to resolve posting issues.
• Maintain a customer-focused mindset, ensuring internal & external stakeholder satisfaction.

BASIC QUALIFICATIONS

• High School Diploma or GED required.
• Minimum 1–3 years of experience in healthcare payment posting, revenue cycle management, or cash application.
• Experience in medical & vision billing (optometry/eye care experience preferred).
• Strong understanding of ERA/835 files & EFT processing.
• Proficiency in Microsoft Excel & billing systems.
• Strong data entry accuracy & analytical skills.
• Ability to work independently in a remote, production-based environment.

PREFERRED QUALIFICATIONS

• Certified Medical Biller (CMB), CPC, or equivalent certification preferred.
• Experience working within Optometric Practice Management Systems.
• Familiarity with major vision payers (VSP, Eyemed, Spectera, Versant Health).
• Experience using clearinghouses such as ZirMed or TriZetto.
• Experience in high-volume shared services or centralized RCM environments.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.