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Robotic Service Technician

Remote · USA Full-time New today

Wisconsin Automation is a top-tier full-service robotics integrator and FANUC ROBOTICS Authorized Systems Integrator partner, offering innovative automation solutions. The Robotic Field Service Technician will maintain, troubleshoot, and repair robotic systems, providing on-site and remote support to customers while collaborating with engineering teams for equipment integration.

Responsibilities

  • Perform routine maintenance, diagnostics, and repairs on robotic systems, handling mechanical, electrical, and control/programming issues effectively
  • Provide on-site and remote support, offering customers guidance on operations, upgrades, and best practices
  • Assist with installing and commissioning new automation equipment, collaborating with engineering and programming teams for smooth integration
  • Document activities and recommend preventive measures to avoid issues
  • Stay updated on the latest robotics advancements through ongoing training

Skills

  • Experience in field service or technical support, ideally in robotics or automation
  • Strong knowledge of mechanical, electrical, and control systems
  • Excellent problem-solving, communication, and interpersonal skills with a customer-focused approach
  • Ability to work independently, manage multiple tasks, and adapt to flexible schedules with some travel
  • Certifications in robotics, automation, or related fields are a plus

Benefits

  • Unlimited PTO
  • Paid Overtime
  • Flexible Hours
  • 100% company-paid health insurance premiums including dental
  • Reimbursed mileage for work-related travel
  • Company-provided tool kits

Company Overview

  • Wisconsin Automation is a robotic integration company that offers programming and robotic services. It was founded in 2017, and is headquartered in Wales, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://www.wisconsinautomation.com.
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