Danish-speaking Customer Support specialist (Travel industry)
Concentrix is a global technology and services leader that powers well-known brands by improving their businesses with technology and integrated solutions. They are seeking a Danish-speaking Customer Support Specialist to provide excellent customer service related to travel bookings and ensure smooth journeys for customers.
Responsibilities
- Bringing great customer service to the customers via phone and e-mail
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
Skills
- Fluent in Danish (C1 level, both spoken and written)
- Good command of English (B2 level)
- Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiries
Benefits
- Bonus up to 250,- Euros/Gross
- Flexible work schedule
- A good health insurance which includes gym and dentistry
- Paid mobile phone bill
- Supportive and fun coworkers (if we do say so ourselves)
Company Overview