[Remote] Sales Manager - SMB Outbound Sales (Remote - Western Region)
Note: The job is a remote job and is open to candidates in USA. Yelp is a company that connects people with local businesses, and they are seeking an experienced Outbound Sales Manager to lead a team of Inside Sales Representatives. The role involves coaching and supporting the sales team to exceed sales goals through high-volume outbound cold calling and consultative selling.
Responsibilities
- Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment
- Drive daily outbound activity and ensure team members consistently meet or exceed KPIs
- Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates
- Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning
- Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results
- Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets
- Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients
Skills
- Reside in the Western Region of the United States (Pacific Time, Mountain Time, and Arizona Time Zones)
- 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
- Well-versed in selling digital products to SMBs and using Salesforce CRM
- Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
- Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
- Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
- Excellent communication, organizational, and time management skills
- Comfortable working in a fast-paced, remote-first environment
- Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
Benefits
- Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
- 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
Company Overview