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[Remote] Associate Product Manager

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. PatientNow is a company that provides innovative software solutions for the beauty and wellness industry. As an Associate Product Manager, you will support the product team in defining requirements and collaborating with cross-functional teams to deliver impactful product features.

Responsibilities

  • Support the definition of product requirements, user stories, and acceptance criteria to guide development
  • Collaborate with engineering and design teams to ensure smooth planning, execution, and delivery of product features
  • Participate in customer discovery efforts, including interviews, research, and feedback analysis to understand user needs and pain points
  • Track and analyze product adoption, usage, and performance metrics to inform product decisions and improvements
  • Assist in sprint planning, backlog grooming, and QA testing cycles to ensure high-quality releases
  • Document product decisions, workflows, and release notes for internal and customer-facing stakeholders
  • Partner cross-functionally with Sales, Marketing, Support, and Customer Success to gather insights and ensure alignment
  • Contribute to product roadmap discussions by bringing forward insights, data, and customer feedback
  • Learn and apply product development frameworks, best practices, and PatientNow product standards
  • Foster a culture of collaboration, continuous improvement, and customer empathy

Skills

  • 0–2 years of experience in product management, business analysis, UX, or a related technical field (internships welcome)
  • Familiarity with or strong interest in agile product development and cross-functional collaboration
  • Strong written and verbal communication skills with the ability to translate ideas into clear documentation
  • Analytical mindset with comfort working with data to generate insights and inform decisions
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
  • Eagerness to learn from senior product leaders and grow within a product management career path
  • Passion for technology and improving user experiences, particularly in SaaS or B2B environments
  • Familiarity with tools such as Jira, Confluence, Figma, or product analytics platforms
  • Exposure to healthcare technology, EMR systems, or practice management workflows

Company Overview

  • patientNOW is EMR, practice management, and patient engagement software for aesthetic medical practices. It was founded in 2004, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 201-500 employees. Its website is http://www.patientnow.com.
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