CloudOps Engineer
SAP is a global leader in enterprise application software, and they are seeking a CloudOps Engineer to join their T&I Analytics, Cloud operations team. The role involves ensuring high uptime and quality of service for cloud services, analyzing operational issues, and developing automation for service management.
Responsibilities
- Ensure the highest level of uptime and Quality of Service (QoS) for our customers
- Provision, monitor and operate cloud services in a globally distributed team
- Analyze and solve operational issues, and respond to incidents
- Conduct root cause analysis and implement continuous improvements
- Partner with local product development team to design and enhance the services
- Develop automation for testing, deployment, scalability, management & visibility of our services
- Work in a diverse environment and cross-train with other global team members
- Willingness to work occasional weekends as we ensure operation for our customers worldwide
Skills
- Bachelor's Degree or equivalent experience in Computer Science or Engineering
- Applied programming skills: JavaScript, Python, Shell, SQL
- Basic knowledge of Cloud Computing and Databases
- Exposure to the automation tools such as Jenkins, Terraform, Ansible, etc
- Ability to multitask and handle various projects, deadlines and changing priorities
- Excellent communication and prioritization skills
- 1-3 years internship or real-world experience
- Basic understanding of web services, networking, virtualization and internet protocols
- Supporting software that runs on public cloud stacks such as AWS, Azure, Google Cloud, etc
Benefits
- Gain an understanding of building a Cloud platform from the ground up
- Work with and learn one of the fastest growing platforms in the world
- Opportunity to own critical infrastructure services that serve global customers
- Access to wellness center that includes gym, personal trainers, mediation room and even nap rooms
- Other workplace perks such as a mini-mart stocked with snacks & beverages, games room (yes, we host board games nights/video games tournaments) and pre-paid lunch card
Company Overview