[Remote] Customer Service Representative
Note: The job is a remote job and is open to candidates in USA. RemoteHunter is connecting candidates with a major subscription and advertising platform that provides local news and information. The Customer Service Representative plays a key role in supporting subscribers and ensuring high-quality service through effective communication and problem-solving skills.
Responsibilities
- Serve as the first point of contact for customers
- Address customer inquiries and resolve issues effectively
- Support subscribers to maintain satisfaction and retention
- Contribute to the growth and strength of the subscriber base
Skills
- Strong communication skills
- Problem-solving ability
- Energetic and dependable attitude
- Commitment to delivering exceptional customer service
Benefits
- Medical, dental, and vision insurance
- Short and long-term disability coverage
- Company-provided life insurance and supplemental life insurance
- 401K retirement plan with company match
- Generous paid time off including paid parental leave
- Flexible work-from-home arrangement
Company Overview