Facilities and Maintenance Operations Coordinator

Facilities & Maintenance Operations Coordinator (Facilities Coordinator, Maintenance Coordinator, Operations Coordinator)

Location: Remote (U.S) - Atlanta, GA preferred Job Type: Full-Time Pay: $58,000–$68,000 annually Schedule: Standard business hours with flexibility for occasional urgent maintenance needs; 10–20% travel Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Remote work flexibility
• Opportunities for growth within facilities, construction, or operations

The Facilities & Maintenance Operations Coordinator plays a key role in keeping our swim schools safe, operational, and running smoothly by coordinating maintenance requests, vendors, and communication across multiple locations.

Welcome to Aqua-Tots!

At Aqua-Tots, our mission is simple: Save lives by teaching children how to become safe and confident in the water.

Behind every swim lesson is a safe, clean, and fully functioning facility- and that’s where you come in.

Do you enjoy being the person who keeps everything running behind the scenes? Do you take pride in staying organized, responsive, and dependable? Are you motivated by helping teams succeed across multiple locations?

If so, this could be the perfect role for you.

What You’ll Do

• Maintenance Coordination & Intake – Receive, organize, and track maintenance requests while gathering key details like photos, vendor history, and urgency level
• Prioritization Support – Help prioritize maintenance needs based on safety, guest experience, operational impact, and cost
• Vendor Scheduling & Dispatch – Coordinate with approved vendors to schedule repairs, request quotes, and manage service timelines
• Follow-Up & Work Order Management – Ensure work orders are progressing by following up with vendors and school teams and preventing delays
• Tracking & Documentation – Maintain accurate records of maintenance activity, including timelines, costs, invoices, and service history
• Preventative Maintenance Support – Track preventative maintenance schedules and follow up on overdue or upcoming service needs
• Vendor Management Support – Maintain vendor contact lists and service records across multiple markets
• Communication & Coordination – Act as the central point of communication between school teams, vendors, and corporate stakeholders
• Issue Escalation & Trend Identification – Escalate complex or high-cost issues and identify recurring maintenance trends
• Travel & On-Site Support – Travel as needed to support inspections, openings, projects, or major repairs

What We’re Looking For

• Relevant Experience – 2+ years in coordination, dispatch, operations support, facilities support, property administration, or a related role
• Organization & Multitasking – Strong ability to manage multiple priorities, track details, and follow up consistently
• Ownership & Urgency – Takes initiative, follows through, and ensures tasks are completed in a timely manner
• Adaptability in Fast-Paced Environments – Comfortable handling frequent context switching and shifting priorities
• Remote Work Capability – Able to work independently while staying connected and collaborative with a distributed team
• Systems & Technical Aptitude – Comfortable learning and using work order systems, ticketing platforms, or maintenance tracking tools

Preferred

• Vendor Coordination Experience – Experience working with service providers or managing vendor relationships
• Facilities or Maintenance Background – Familiarity with facilities coordination, maintenance support, or property administration
• Technical Knowledge – Basic understanding of HVAC, plumbing, electrical, or general building maintenance terminology
• CMMS / Work Order Systems Experience – Experience using maintenance tracking or work order platforms
• Multi-Site Operations Experience – Experience supporting multi-location businesses such as retail, restaurant, childcare, fitness, healthcare, hospitality, or franchise environments

Ready to Dive In?

If you’re organized, proactive, and ready to play a key role in supporting safe and high-performing facilities across a growing national organization, we’d love to hear from you.

Legacy Swim School operates 44 Aqua-Tots locations across multiple states, supporting thousands of families with life-saving swim instruction every week.