Deployment Quality Assurance Analyst
About Us
RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries.
The Deployment Quality Assurance team ensures the accuracy and reliability of our analytic solutions for customers and partners. We work closely with service engineers and clients through multi-phased workstreams to validate data quality and optimize system performance.
The Role
We seek a detail-oriented Deployment Quality Assurance Analyst to audit and adjust analytic solutions across diverse data sets and technologies. Your work will directly impact the accuracy and reliability of insights delivered to retailers worldwide.
In this role, you will collaborate on:
- Auditing various data sets and technologies to ensure accuracy standards
- Working with customers and service engineers to identify and resolve issues
- Validating RetailNext analytics across multiple deployment scenarios
Responsibilities
- Audit and validate RetailNext analytics using established quality standards
- Troubleshoot traffic counting issues to achieve standard accuracy pass rates
- Document results for analysis and continuous improvement
- Complete all assigned audits within company SLAs
Qualifications
- Ability to accurately complete audits to RetailNext standards
- Strong communication skills for peer and manager collaboration
- Ability to work largely unsupervised and meet deadlines
- Experience with audit tools (Audit Console, SmartOps, GSuite)
- Familiarity with data collection systems and quality assurance processes
What's it like to work here?
- Remote Work
- Work from anywhere for 90 days yearly
- Autonomy & Growth
- Flexible schedules, ownership, career investment
- Customer Obsessed: Everything we do is for our clients.
Perks & Benefits
- Best Self Allowance
- Annual stipend for personal growth
- Recharge Days (Monthly company-wide day off)