Senior Financial Analyst – Growth Finance

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Financial Analyst – Growth Finance

Role Overview We are seeking a Senior Financial Analyst to join the Growth Finance team, supporting topline growth metric analytics, validation, and forecasting. This role is responsible for ensuring the integrity of metric data, partnering cross-functionally with Revenue Operations and other Finance teams, and delivering insights that inform financial planning and performance.

The ideal candidate combines strong analytical skills with an understanding of recurring revenue models and the ability to translate complex data into clear financial commentary. This role will report to the Director of Growth Finance.

Key Responsibilities

• Support month-end close processes by partnering with Bookings Validation Team to review and validate opportunities in accordance with Genesys policies

• Interpret policies and propose judgment on complex deal structures to ensure accurate financial reporting

• Respond to ad hoc data requests from internal stakeholders, including Revenue Operations, Sales Operations, and Finance

• Analyze performance across key dimensions (e.g., region, sales motion, channel, product mix), leveraging datasets to deliver consistent and scalable insights

• Partner cross-functionally to support forecasting accuracy, including pipeline scenario analysis

• Contribute to budgeting and long-range planning by providing growth insights

• Prepare recurring reporting packages and executive-ready commentary on performance, identifying key trends, variances, and drivers

• Translate deal activity into clear, concise narratives for Finance and Sales leadership

Key Qualifications: 

• BS/BA or equivalent in Finance, Economics, Accounting, Data Science, or related field preferred 

• 3+ years of experience in finance, consulting, or accounting environment  

• Familiarity with revenue and key SaaS metrics 

• Naturally empathetic, trustworthy, collaborative, and curious, with a drive for continuous improvement

• Thrives in fast-paced, complex environments; able to manage multiple priorities independently with strong attention to detail and a results-driven mindset.

• Analytical and resourceful communicator who can translate complex financial data into clear, actionable business insights. 

• Comfortable working with large and occasionally unstructured or incomplete datasets 

• Demonstrated experience developing financial models and analyzing datasets in Excel 

• Proficiency with SQL, Tableau, Snowflake, or similar data query and visualization tools preferred

• Experience using AI-powered tools for analysis, reporting, or productivity preferred

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.