Workday Benefits System Analyst

Avalara is looking for an experienced Workday subject matter expert to oversee, improve, design, and scale Workday­ Benefits and Absence areas. We ask that you have a passion to enhance product quality and to deliver a seamless experience in Workday through mastery on functional configuration and team player skills.

You will be part of our People Technology team and work with other internal business partners, and company management in the development and maintenance of Workday.

People Technology is a diverse team made up of subject matter experts that own multiple enterprise platforms and brings automation and scale to our People & Culture, Finance and IT programs.

You will report to the Senior Manager, People Technology.

Location: Brazil-Remote

What Your Responsibilities Will Be

Must have 5+ years of experience with Workday

• Lead the design, configuration, and deployment of Workday Benefits modules.
• Configure benefit plans, eligibility rules, enrollment events, and dependent coverages in Workday.
• Support open enrollment cycles, life event changes, and annual benefits updates.
• Collaborate with HR, Payroll, and Benefits teams to gather requirements and translate them into Workday solutions.
• Conduct gap analysis and propose system enhancements to improve efficiency.
• Provide ongoing production support and troubleshooting for benefits-related issues and track all the requests on JSM with proper documentation.
• Ensure benefits configurations comply with legal, tax, and regulatory requirements.
• Monitor and maintain accurate employee benefits data within Workday.
• Support audits, reporting, and integrations with third-party benefits providers.
• Develop test plans, execute test scenarios, and document results for system updates and enhancements.
• Train HR staff, managers, and employees on benefits processes within Workday.
• Create user documentation and process guides.
• Validate new Benefits features delivered in Workday releases and provide recommendations and implementation.

 What You’ll Need To Be Successful

• 5+ years of relevant professional experience supporting/implementing Workday Benefits and Absence areas.
  • Understanding of the dependencies and downstream impacts across Workday modules and data feeds to other internal and external applications.
  • Hands-on configuration experience of Workday Core HR, Benefits, Absence, Security and Business Processes.
  • Create, deploy, and maintain Workday custom reports and dashboards for technology team.
  • Ability to bring simplicity and speed to our programs.
  • Exposure to AI/automation in HR systems, including intelligent workflows, analytics, or integrations with AI-driven tools, is preferred

Certifications:

• Workday Pro Certifications.
• Expertise with Benefits and Time tracking

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness  Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity  Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.