Field Technician

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Position Overview:

The Service Technician supports customer operations by ensuring the safe, reliable, and efficient performance of chemical feed systems and related equipment. This role is hands‑on and customer‑facing, requiring strong mechanical aptitude, attention to detail, and a commitment to safety. The technician works closely with engineering and sales teams to execute service plans, troubleshoot issues, and maintain strong customer relationships.

Key Qualifications:

• High School Diploma or GED

• Ability to work safely in industrial environments, including exposure to heat, cold, and noise

• Ability to lift up to 50 lbs

• Strong mechanical and electrical aptitude

• Ability to interpret data and adjust system settings to maintain optimal performance

• Proficiency with Microsoft Office (Word, Excel)

• Strong interpersonal and communication skills

• Excellent troubleshooting and problem‑solving abilities

• Self‑motivated with a strong work ethic

• High level of safety awareness and adherence to safety procedures

• Reliable, positive, and team‑oriented

Major Responsibilities:

• Install, inspect, maintain, and troubleshoot chemical feed and monitoring equipment

• Manage onsite product inventory and safely transfer chemical products as needed

• Perform routine testing and monitoring of treatment programs

• Identify issues or opportunities and communicate them to the sales or engineering team

• Provide minor onsite customer support and relay customer concerns to internal teams

• Adjust chemical feed rates to ensure optimal system performance

• Maintain knowledge of spare parts and order replacements when needed

• Maintain a clean and organized equipment area and follow customer housekeeping standards

• Complete and maintain all required safety training for both Solenis and customer sites

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]