Project Manager

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. This role plays a critical part in delivering high‑impact services projects across the ASEAN region, helping customers successfully deploy complex optical and packet transport networks. The position offers the opportunity to lead cross‑functional teams, influence outcomes across the full project lifecycle, and directly contribute to customer satisfaction, financial performance, and long‑term business value at Ciena. How you will make an impact: Lead and deliver one or more complex services projects across customer networks, ensuring scope, quality, schedule, and cost commitments are achieved Provide full account‑level leadership for the Services Project Management team responsible for customer implementations Drive achievement of services target margins through effective planning, execution, and financial oversight, supporting accurate revenue recognition Analyze project proposals to determine timelines, funding constraints, delivery approaches, and resource requirements Establish and manage project plans, milestones, deliverables, and communication strategies across all project phases Identify, assess, and mitigate project risks while clearly communicating status, challenges, and resolutions to stakeholders and management Collaborate across Ciena teams and customer operations, including Sales, Bid Management, Service Delivery, and Finance, to ensure delivery and financial objectives are met The must haves: 5+ years of professional experience in project management, including ownership of complex, customer‑facing projects Demonstrated experience working in a matrix organization, with strong influencing and cross‑functional collaboration skills Proficiency with project management tools and methodologies used to manage scope, schedule, cost, and risk Strong analytical, judgment, and decision‑making capabilities applied to multi‑dimensional business and technical challenges Excellent planning, scheduling, coordination, and organizational skills Outstanding written and verbal communication skills, with the ability to engage effectively with customers and internal stakeholders Nice to haves: Experience managing projects involving optical and/or packet transport networks, such as Optical Transport Network (OTN) technologies Project Management Professional (PMP) certification Experience supporting pre‑sales activities, including customer proposals and request for proposal (RFP) responses Broad understanding of telecommunications services delivery and business operations Demonstrated contribution to process optimization or continuous improvement initiatives related to project management #LI-SG1 At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Apply To This Job