NDIS Compliance & Intake Specialist (WFH) | ZR_1230_JOB

This is a remote position. NDIS Compliance & Intake Specialist (Remote) About PeoplePartners At PeoplePartners, we’re building careers people actually want — not just jobs people settle for. As a Great Place to Work certified company, we’ve created a culture where people come first, growth is intentional, and your impact is felt. You’ll collaborate with global clients, gain international exposure, and be part of a team that values clarity, support, and continuous improvement. It’s a place where structure meets opportunity — and where doing great work is recognized and rewarded. If you’re looking for a team that’s invested in both your success and your experience, you’ve found it. Role Overview If structure had a strategist and compliance had a champion — this role would be both. As an NDIS Compliance & Intake Specialist, you’re the force behind getting things right from the very start. You don’t just onboard — you set the standard. From ensuring every document is audit-ready to guiding new hires with clarity and confidence, you make sure nothing slips through the cracks. It’s equal parts precision and people: owning processes, upholding NDIS standards, and creating a seamless onboarding experience that sets support workers (and the business) up for success. Key Responsibilities: Manage end-to-end onboarding of support workers. Ensure all documentation is complete, accurate, and audit-ready. Train new staff on internal systems, processes, and compliance requirements. Act as the point of contact between new hires and supervisors during onboarding. Maintain accurate records and documentation. Ensure compliance with NDIS standards and regulations. Support audits, reporting, and regulatory requirements. Track compliance updates and communicate changes to the team. Identify compliance risks or process gaps and address them proactively.

Requirements

Required Qualifications (Must-Have): 2+ years of experience in the NDIS space. Experience in compliance, onboarding, or HR administration. Strong understanding of NDIS standards and requirements. Experience with care management platforms (e.g. Carelink, Brevity, Lumary, ShiftCare, Visual Care or similar). Experience with HR / people systems (e.g. BrightHR or similar). Proficiency in Microsoft Office / Microsoft Suite and Google Drive. Strong documentation, reporting, and administrative skills. Strong attention to detail and organizational skills. Effective written and verbal communication skills. Preferred Qualifications: Experience with project or workflow management tools. Experience improving or optimizing onboarding or compliance processes. Experience supporting audits or regulatory reviews. Experience training or guiding new staff. Why Join PeoplePartners At PeoplePartners, you’ll be part of a team that values doing things right — and supports you in doing your best work every day. Work with international clients and gain global exposure. Be part of a Great Place to Work certified, people-first culture. Competitive salary and benefits package. HMO coverage and paid leave benefits. Remote-first setup with structured support. Ongoing learning and development opportunities. Engaging team activities and a collaborative environment. A culture built on accountability, respect, and continuous improvement. If you’re someone who thrives on structure, values accuracy, and wants to play a key role in delivering quality outcomes — this is your opportunity to make a real impact. Apply now and help set the standard from day one. Work Details Work Setup: Remote (Philippines-based). Schedule: Monday to Friday | Day-shift (AEST). Employment Type: Full-time.

Benefits

Permanent Work-from-home setup Company-provided equipment Secondary Wi-Fi Modem 21 Leave Credits Annually - Leave benefits begin on Day 1. 100% conversion of UNUSED leave credits HMO on Day 1 13th Month Pay Monthly Gift Voucher Milestone Tokens (Birthday/Anniversary/Christmas). A Life Beyond the Screen #WorkLifeBalance. Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes. Apply To This Job