Experienced Data Entry Operator – Claims and Eligibility Processing

At arenaflex, we're dedicated to improving oral health through benefit plans, advocacy, and community support. As one of the largest dental plan administrators in the country, we're part of the arenaflex Plans Association, which operates two of the largest dental networks in the nation. Our mission is to build healthy, smart, vibrant communities for all, and we're looking for a talented Data Entry Operator to join our team.

About arenaflex

arenaflex is a leading dental benefits provider with over 60 years of experience. We're committed to making a positive impact on our communities through initiatives that promote oral health, education, and economic development. Our All In culture is a mindset, feeling, and attitude that drives everything we do – from taking charge of our careers to helping colleagues and lending a hand in the community.

Job Summary

We're seeking an experienced Data Entry Operator to join our team in Farmington Hills, MI. As a Data Entry Operator, you'll be responsible for entering claims and eligibility records into our system, processing claims, and updating/correcting file information through telephone and/or written contact. If you're detail-oriented, accurate, and have excellent communication skills, we want to hear from you!

Key Responsibilities

* Enters claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.

• Retrieves and reconciles information in files when claims are rejected by the system
• Determines whether inaccurate data should be updated, routed, or adjudicated
• Corrects and updates claim information entered through the optical scanning or data entry process
• Maintains related departmental records and files
• Operates office equipment, including a personal computer, copier, fax machine, etc.

Minimum Requirements

* Possess a high school diploma or equivalent

• One year of work experience in an office environment
• Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour)
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Essential Qualifications

* Excellent communication and interpersonal skills

• Ability to work accurately and efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new systems and processes
• Strong problem-solving and analytical skills

Preferred Qualifications

* Experience with data entry software and systems

• Knowledge of dental benefits and claims processing
• Certification in data entry or a related field

Skills and Competencies

* Strong typing skills (minimum 7,000 keystrokes per hour with 95% accuracy)

• Excellent communication and interpersonal skills
• Ability to work accurately and efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new systems and processes
• Strong problem-solving and analytical skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:

• On-the-job training and mentorship
• Professional development workshops and conferences
• Tuition reimbursement or educational assistance
• Opportunities for advancement and career growth

Work Environment and Company Culture

Our office is a dynamic and supportive environment where employees feel valued and empowered to take charge of their careers. We celebrate diverse thought, encourage innovation, and empower employees to make a positive impact on our communities. Our benefits package includes:

• Comprehensive medical, dental, and vision coverage
• Short- and long-term disability, life insurance, and 401(k) savings plans
• Flex spending accounts and tuition reimbursement or educational assistance
• Annual incentive compensation based on business goals
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach and personal trainer
• Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

Compensation and Benefits

We offer a competitive salary and benefits package, including:

• A comprehensive benefits package, including medical, dental, and vision coverage
• Short- and long-term disability, life insurance, and 401(k) savings plans
• Flex spending accounts and tuition reimbursement or educational assistance
• Annual incentive compensation based on business goals
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach and personal trainer
• Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

How to Apply

If you're a motivated and detail-oriented individual with excellent communication skills, we want to hear from you! Please submit your application, including your resume and cover letter, to our online application portal. We can't wait to hear from you! Apply Now! Apply for this job