Operational Technology Business Analyst
WHO WE ARE: Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers. Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies. Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are: OUR VALUES We care for our team. We care about the impact we have on our community. We serve by solving complex problems. We grow because growth fuels opportunities. We innovate always and everywhere. We build a business that lasts. OVERVIEW OF THE ROLE: We are seeking a talented and experienced Business Analyst with utilities domain expertise to join our Mariner Innovations team full-time in support of a client-based project engagement in Atlantic Canada. This role will have a strong focus on Operational Technology (OT) environments, supporting technology used in plants, field operations, and asset-intensive utility sites, with a key mandate to improve alignment between operational needs, business objectives, and enabling technology. WHAT YOU’LL BE DOING IN THE ROLE: Define configuration specifications and business analysis requirements within utility and operational environments. Document current- and future-state process mapping, with particular focus on plant, field, and operational workflows. Prepare Business Requirements Documents, including functional and non-functional requirements. Elicit and translate operational requirements into clear technical specifications (operations to technology alignment). Collaborate in the development of test plans and test cases. Define reporting and alerting requirements supporting operational visibility and performance. Prepare integration plans for deployment of system changes into existing operational and enterprise environments. Help design, document, and maintain system and operational processes. Support change and transition processes for new technology delivery within operational sites. Facilitate stakeholder sessions, interviews, and workshops with operational leaders, plant personnel, and field teams to identify areas for process and systems improvement. Communicate key insights and findings to client teams and leadership stakeholders. WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB: Post-secondary education in business, computer science, engineering, or a related field from a recognized institution. 5+ years of progressive corporate experience functioning as an IT Business Analyst or Functional Analyst. Demonstrated experience working within utility environments (water, wastewater, or hydro preferred). Experience in other regulated, asset-intensive infrastructure sectors may be considered. Experience supporting Operational Technology (OT) environments and working closely with plant, field, and operational stakeholders. Experience in a client-facing consulting role is highly desirable. …AND YOU ARE... Always improving your skills and knowledge: you want to be the best at what you do Curious and creative; comfortable taking on new problems and challenges A self-starter with the ability to recommend priorities to the project leader Comfortable working through problems and figuring things out with minimal supervision Great problem-solving skills: thorough and reliable Able to work in a team: share knowledge and assist other team members A good communicator: able to explain your ideas and recommendations Well organized and dependable under pressure: you manage your time effectively Energized by our company values! MARINER OFFERS YOU: A values-driven workplace where people really matter Flexible work location support for remote work/work from home Competitive salary, retirement savings program, and rewards program Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days Unlimited training WHY MARINER? We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions. If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner! To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day. Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community. Join our growing team! Apply To This Job