Experienced Application Administrator – Entry Level Position for arenaflex
At arenaflex, we are a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. Our commitment to excellence has earned us a spot on the S&P 500 list, and we reported net revenues of over $10 billion in 2017. We are now seeking an experienced Application Administrator to join our team. As an Application Administrator at arenaflex, you will play a critical role in supporting the divisions by performing entry-level application administration tasks. If you have excellent typing skills, a strong command of the English language, and proficiency in Word and Excel, we encourage you to apply for this exciting opportunity.
Job Summary:
As an Application Administrator at arenaflex, you will be responsible for performing entry-level application administration tasks, including:
- Manually building organizations and users in our new application, Link
- Providing excellent customer service to end-users, including doctors, nurses, and other healthcare professionals
- Working closely with end-users to set up their organization and user credentials
- Assisting with the migration of organizations, accounts, users, and select Orders components from our old application to Link
- Providing support to the divisions during their designated shift, which may include working from 8AM-5PM, 9AM-6PM, 10AM-7PM, or 11AM-8PM EST
Key Responsibilities:
* Excellent typing skills, fast and accurate (u003E40 wpm)
- Excellent command of the English language (bilingual, English and Spanish, a plus)
- Proficient in Word and Excel
- Ability to work independently and as part of a team
- Strong communication and customer service skills
- Ability to learn and adapt to new systems and processes quickly
- High School diploma or equivalent required
Essential Qualifications:
* High School diploma or equivalent
- Excellent typing skills, fast and accurate (u003E40 wpm)
- Excellent command of the English language
- Proficient in Word and Excel
- Ability to work independently and as part of a team
- Strong communication and customer service skills
Preferred Qualifications:
* Tier 1 helpdesk experience and triage experience
- Bilingual, English and Spanish
- Experience working in a fast-paced, dynamic environment
Skills and Competencies:
* Excellent typing skills, fast and accurate (u003E40 wpm)
- Excellent command of the English language
- Proficient in Word and Excel
- Strong communication and customer service skills
- Ability to learn and adapt to new systems and processes quickly
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Career Growth Opportunities and Learning Benefits:
At arenaflex, we are committed to helping our employees grow and develop their careers. As an Application Administrator, you will have the opportunity to work on a variety of projects and tasks, which will help you develop your skills and knowledge. We also offer a range of training and development programs, including:
- On-the-job training and mentorship
- Online training and certification programs
- Opportunities for advancement and career growth
Work Environment and Company Culture:
At arenaflex, we value a positive and supportive work environment. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction. We offer a range of benefits and perks, including:
- Flexible work arrangements, including remote work options
- Comprehensive health and wellness programs
- Opportunities for professional development and career growth
- Collaborative and supportive team environment
Compensation, Perks, and Benefits:
We offer a competitive salary and benefits package, including:
- Competitive salary
- Comprehensive health and wellness programs
- Opportunities for professional development and career growth
- Flexible work arrangements, including remote work options
- Collaborative and supportive team environment
How to Apply:
If you are a motivated and detail-oriented individual with excellent typing skills and a strong command of the English language, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal.
Interview Process:
The interview process will consist of a 30-minute video interview with Alfonso, which will assess your communication and customer service skills, as well as your ability to learn and adapt to new systems and processes quickly.
Why Join arenaflex?
At arenaflex, we are committed to improving health and improving lives. We offer a range of benefits and perks, including:
- Opportunities for professional development and career growth
- Collaborative and supportive team environment
- Comprehensive health and wellness programs
- Flexible work arrangements, including remote work options
- Competitive salary and benefits package
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent typing skills and a strong command of the English language, we encourage you to apply for this exciting opportunity. Apply for this job