Remote Customer Service Representative / Answering Service Agent – Earn Up to $17/hr
About the position Advantage TeleMessaging, Inc. is growing and looking for friendly, professional individuals to join their remote answering service team. This is a stable, full-time customer service position, not telemarketing, cold calling, or gig work. Agents provide real customer support for businesses across the United States and Canada. The company was founded in 1994 and is an award-winning leader in the answering service and contact center industry, providing 24/7/365 telemessaging solutions for businesses nationwide. Their success is built on teamwork, professionalism, reliability, and exceptional customer care.
Responsibilities
- Professionally answer incoming calls for a variety of businesses
- Take accurate messages and relay information clearly
- Assist callers with empathy and professionalism
- Enter information into company systems while speaking with callers
- Communicate effectively with team members and supervisors
- Help create a positive experience for every caller
Requirements
- Strong customer service skills
- Communicate clearly and professionally
- Friendly, polished phone presence
- Dependable and punctual
- Strong spelling and typing skills
- Comfortable multitasking while handling calls
- Enjoy working as part of a team
- Meet work-from-home requirements, including: A separate, quiet workspace free from noises and distractions
- High-speed wired internet connection (no Wi-Fi)
- Flexible and able to work the required schedule
- Pass a pre-employment drug screen and background check
Nice-to-haves
- Bilingual (English/Spanish) preferred, but not required
- Previous call center or answering service experience is a plus
Benefits
- Stable full-time employment
- Weekly pay with direct deposit
- Work-from-home convenience
- Supportive team environment
- Company-provided equipment
- Medical, dental, and vision insurance
- Telemedicine benefits
- Flexible Spending Accounts (Section 125 plans)
- 401(k)
- Paid Time Off
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