Experienced Bank Teller/Customer Service Representative – Community Banking Expert
At arenaflex, we're more than just a bank – we're a family-owned institution dedicated to providing exceptional service and innovative banking solutions that make a real difference in the lives of our customers and the communities we serve. With a strong commitment to local decision-making and hometown involvement, we're setting a new standard for community banking.
Our Mission:
At arenaflex, our mission is simple yet powerful: to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience. We're passionate about building lasting relationships, providing expert advice, and delivering tailored solutions that meet the unique needs of our customers.
Our Values:
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Passion:
We're driven by an unrelenting desire to be great, and we know that quality service is the key to achieving our goals.
Commitment:
We take ownership of our actions and hold ourselves accountable for delivering exceptional results.
Leadership:
We're competitive leaders in our markets, and we're committed to being a go-to source for finance and lending expertise.
Community:
We're proud to support each other and our local communities, and we know that our customers' success is our greatest reward.
About the Role:
As an Experienced Bank Teller/Customer Service Representative at arenaflex, you'll play a vital role in delivering exceptional customer experiences and driving revenue growth. You'll be the front-line of our bank, working closely with customers to understand their needs and providing expert advice on our range of products and services. If you're passionate about building relationships, delivering exceptional service, and making a real difference in the lives of our customers, we want to hear from you.
Key Responsibilities:
* Conduct dozens of bank transactions accurately and efficiently within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
- Assess customer needs and introduce new products and services (credit cards, saving bonds, etc.)
- Make sales referrals, suggest alternate channels, and cross-sell products and services
- Go the "extra mile" to build trust relationships, customer loyalty, and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers' issues and provide relevant information
- Perform other duties as assigned
What You'll Need:
* High School diploma or greater required
- Experience handling cash transactions and working with systems
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
What We Offer:
* Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- A competitive 6% 401k match
- And more!
Equal Employment Opportunity:
arenaflex is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How to Apply:
If you're passionate about delivering exceptional customer experiences and making a real difference in the lives of our customers, we want to hear from you. Please submit your application through our website or by clicking the link below. Apply Job!
Join Our Team:
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and rewarding. We believe that our employees are our greatest asset, and we're dedicated to providing the training, resources, and opportunities you need to succeed. If you're passionate about community banking and delivering exceptional customer experiences, we want to hear from you. Apply for this job