Senior Data Analyst, Customer Analytics – Drive Business Growth with Data-Driven Insights at arenaflex

Job Summary:

arenaflex is seeking an experienced Senior Data Analyst to join our Business Analytics team and fuel the next stage of our growth. As a key member of our team, you will work closely with cross-functional stakeholders to drive customer acquisition and retention by delivering deep, actionable insights in a timely manner. If you are a data-driven professional with a passion for driving business growth, we encourage you to apply for this exciting opportunity.

About arenaflex:

arenaflex is a leading provider of innovative solutions that cater to the needs of our diverse customer base. Our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. Our values of Customer Obsessed, Do Right By Our People, Accept the Challenge, Act Like an Owner, and Give a Damn! guide everything we do, and we are committed to creating a work environment that is inclusive, supportive, and empowering.

Job Responsibilities:

As a Senior Data Analyst, you will be responsible for:

• Being a strong partner to cross-functional teams by understanding new and existing Ads product offerings and recommending the right metrics and experiments to measure performance.
• Enabling our advertisers to achieve business results with insights and measurement, such as those focused on customer and media.
• Providing cross-functional teams with visibility into key business KPIs and metrics by developing and presenting reports and dashboards.
• Independently conducting analyses using rigorous analytic methods and building recommendations that drive decision making and business prioritization.
• Executing upon experimentation roadmaps by implementing experiments and tests, monitoring results, and presenting recommendations.
• Generating and sharing actionable insights with Director+ level leadership via written artifacts such as decks and memos, and verbally in forums such as weekly standup meetings.

Requirements:

* BA/BS in a quantitative discipline like Math, Computer Science, Economics, or Analytics required. MS in Business Analytics highly preferred.

• 3+ years of hands-on experience in business and/or product analytics, working with large, multi-dimensional datasets, preferably at fast-growing tech companies.
• Exceptional communication skills, both verbal and written.
• Skilled in extracting and transforming data from Snowflake warehouse using SQL.
• Hands-on experience in designing, building, operating, and maintaining Tableau dashboards.
• Knowledge of customer growth concepts such as CAC/LTV, retention curves, onboarding & activation funnels is preferred.
• Experience working with tools like MMPs (e.g., Adjust, AppsFlyer), CRM tools like Braze, web analytics (Google Analytics), product analytics & experimentation tools (Amplitude, Eppo, Mixpanel).
• Experience in experimentation (A/B tests, geo tests, etc.) and basic statistics (e.g., hypothesis testing) required. Knowledge of commonly used analytic methods such as regression, decision trees, and forecasting is highly preferred.
• Experience in and ability to play "trusted advisor" to senior and executive leadership and help make change happen.
• Fast learner. Being a fast learner also means the ability to admit defeat, ask for help, and iterate quickly so you can learn from your mistakes and move ahead.
• Respectfully candid with the ability to collaborate with multiple stakeholders as well as peers on the data team.
• Resourceful and scrappy with the ability to deliver insights to the right teams in a timely manner.

What We Offer:

* Strong work-life blend

• Flexible work arrangements (wfh, remote, or access to one of our office spaces)
• Employee Stock Options
• Unlimited vacation
• Competitive pay and benefits
• Parental leave
• Benefits for both physical and mental well-being (wellness credit and L&D credit)
• We travel a few times a year for various team events, company-wide off-sites, and more

Diversity and Inclusion:

At arenaflex, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.

How to Apply:

If you are a motivated and results-driven professional with a passion for data analysis and business growth, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex careers page](https://www.indeed.com/viewjob?jk=76fc98d5c6f873ce). We look forward to hearing from you! Apply for this job