Experienced Office Manager/Customer Support Professional – Part-Time Opportunity at arenaflex

Are you a highly organized, customer-centric individual with a passion for delivering outstanding results? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex, an award-winning team that provides exceptional customer service and value. As an Office Manager/Customer Support Professional, you will play a vital role in managing the day-to-day office operations, providing administrative support to the team, and recruiting technicians. If you're a team player who loves a challenging and fun environment, we encourage you to apply for this exciting part-time opportunity.

About arenaflex

arenaflex is a dynamic and innovative company that specializes in providing professional handyman and home improvement services in the Austin area. Our team is dedicated to delivering exceptional results, building strong relationships with our clients, and fostering a culture of continuous improvement. We're proud to be an award-winning franchise that values craftsmanship, integrity, and teamwork.

What We Offer

As an Office Manager/Customer Support Professional at arenaflex, you can expect a competitive compensation structure, growth and advancement opportunities in a supportive learning environment, and a cohesive team culture with regular events. You'll enjoy:

• A flexible schedule with no weekend work requirements
• Free uniforms and a profit-sharing program
• Paid training and career planning provided
• A comprehensive benefits package, including health, dental, and vision insurance
• A 401(k) retirement plan with company match
• Opportunities for professional growth and development
• A fun and dynamic work environment with a team of like-minded individuals

Position Overview

As an Office Manager/Customer Support Professional, you will be responsible for managing the day-to-day office operations, including:

• Data entry, reports, and analytical support
• Collateral inventory management
• Job scheduling, confirmation, and supply orders
• Providing exceptional customer service to clients, business partners, and suppliers
• Managing feedback from clients, business partners, and suppliers
• Managing employee and subcontractor documentation
• Posting job ads and scheduling interviews
• Invoicing and processing payments
• Payroll processing
• Trade associations & industry group support
• Coordinating digital marketing posts, and responding to comments & inquiries
• New employee onboarding
• Representing arenaflex in the local community, and networking with potential customers as needs arise

Responsibilities

* Manage the day-to-day office operations, including data entry, reports, and analytical support

• Maintain accurate and up-to-date records, including collateral inventory management and job scheduling
• Provide exceptional customer service to clients, business partners, and suppliers
• Manage feedback from clients, business partners, and suppliers
• Manage employee and subcontractor documentation
• Post job ads and schedule interviews
• Invoicing and processing payments
• Payroll processing
• Trade associations & industry group support
• Coordinate digital marketing posts, and respond to comments & inquiries
• New employee onboarding
• Represent arenaflex in the local community, and network with potential customers as needs arise

Skills and Requirements

* 2+ years of experience with office admin duties

• 2+ years of experience in customer service
• Construction experience preferred
• Excellent written and verbal communication skills
• Detail-oriented and highly organized
• Proficient with general office technology and software, including Google Workspace
• Prior experience with recruitment and payroll systems
• Relevant degree or certification would be considered an asset
• Understanding of basic accounting would be considered an asset
• Ability to learn and operate basic computer programs and systems
• Friendly personality and committed to great customer service
• A strong work ethic and highly dependable

What We're Looking For

We're seeking a highly organized, customer-centric individual who is passionate about delivering outstanding results. If you're a team player who loves a challenging and fun environment, we encourage you to apply for this exciting part-time opportunity. As an Office Manager/Customer Support Professional at arenaflex, you will have the opportunity to develop your skills, build strong relationships with our clients, and contribute to a dynamic and innovative company.

How to Apply

If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we invite you to apply for this exciting part-time opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to hearing from you! Apply Job! Apply for this job