Experienced Customer Service and Delivery Coordinator – New Car Technology Specialist in Oklahoma City, OK at arenaflex
Join arenaflex, a family-owned business with a rich history dating back to 1946, as we continue to revolutionize the automotive industry with our commitment to excellence, integrity, and customer satisfaction. As a 2024 USA Today Top Workplace, we're dedicated to creating a work environment that fosters growth, teamwork, and a passion for delivering exceptional experiences.
About arenaflex
arenaflex is a customer and employee-focused company that values loyalty, ethics, and commitment. Our streamlined recruiting process ensures an efficient hiring experience from offer to start date. We're excited to welcome talented individuals who share our passion for excellence and are eager to contribute to our success.
Job Description
We're seeking an experienced Customer Service and Delivery Coordinator to join our team in Oklahoma City, OK. As a key member of our team, you'll play a vital role in ensuring a seamless buying experience for our customers. Your technical expertise and exceptional communication skills will make you the go-to specialist for new car technology, helping our customers navigate and customize their vehicles to fit their unique needs.
Key Responsibilities:
- Assist new car buyers in explaining and customizing vehicle technology features to meet their personal requirements - Follow up with customers to ensure world-class service was provided during their buying experience - Collaborate with sales teams to provide expert advice on new car technology and features - Develop and maintain in-depth knowledge of new car technology and features - Provide exceptional customer service, ensuring a positive and memorable experience for our customers - Work closely with the sales team to ensure a smooth delivery process and address any customer concerns
Essential Qualifications:
- High school degree or equivalent - Previous experience in a customer service-related position, preferably in the automotive industry - Professional appearance and bearing - Strong written and verbal communication skills - Previous experience in electronic technical support and/or technical aptitude
Preferred Qualifications:
- Prior experience as an Automotive Delivery or CSI Coordinator - Familiarity with new car technology and features - Experience working in a fast-paced environment with multiple priorities
Skills and Competencies:
- Excellent communication and interpersonal skills - Strong technical aptitude and problem-solving skills - Ability to work independently and as part of a team - Proficiency in electronic technical support and new car technology - Strong attention to detail and organizational skills
Career Growth Opportunities and Learning Benefits:
- Opportunities for professional growth and development within the company - Access to ongoing training and education programs to enhance technical skills and knowledge - Collaborative and dynamic work environment that fosters teamwork and innovation - Recognition and rewards for outstanding performance and contributions to the team
Work Environment and Company Culture:
- arenaflex is an Equal Opportunity Employer that values diversity and inclusion - Collaborative and dynamic work environment that fosters teamwork and innovation - Opportunities for professional growth and development within the company - Recognition and rewards for outstanding performance and contributions to the team
Compensation, Perks, and Benefits:
- Competitive salary and benefits package - Medical, dental, vision, life, and AD&D insurance - Disability, EAP, 401(k), PTO, paid vacation, and paid holidays - Employee discounts and recognition programs - Opportunities for professional growth and development within the company
How to Apply:
If you're a customer-focused and technically savvy individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and be part of a dynamic and collaborative work environment that values excellence, integrity, and customer satisfaction. Apply for this job