Experienced Virtual Assistant / Chat Support Specialist – Contract to Hire Opportunity
At arenaflex, we're a fast-growing social media marketing agency that empowers creators to scale their income and brand through innovative content marketing, sales support, and subscriber management strategies. Our team is passionate about delivering high-energy results while maintaining confidentiality, class, and creativity. We're now seeking a talented Virtual Assistant/Chat Support Specialist to join our dynamic team on a contract-to-hire basis.
About the Role:
As a Virtual Assistant/Chat Support Specialist at arenaflex, you'll be the digital face of our agency, engaging with leads, supporting creator fans, closing sales through direct messages, and ensuring our systems remain organized and efficient. This role is perfect for a skilled and adaptable individual who can thrive in a fast-paced environment, leveraging their emotional intelligence, persuasive writing skills, and ability to follow structured chat sales flows.
Key Responsibilities:
- Respond to followers' messages, DMs, and inquiries with emotional intelligence and a persuasive tone, ensuring a seamless and engaging experience. - Follow structured chat sales flows to upsell content and increase creator revenue, driving business growth and success. - Track and log chats, performance metrics, and fan feedback to inform data-driven decisions and optimize our strategies. - Coordinate with team leads and content creators on custom requests fulfillment, ensuring timely and accurate delivery. - Handle light administrative tasks, including Google Sheets, Trello, Notion, and other tools, to maintain a smooth workflow.
Requirements:
- 6+ months of experience in text/chat-based support or sales, with a proven track record of success. - Excellent written English skills and strong copywriting instincts, enabling you to craft compelling messages and drive engagement. - High-speed internet, reliable laptop, and access to Slack/Google Workspace, ensuring seamless communication and collaboration. - Availability to work at least 20 hours per week, with flexibility to accommodate weekend and evening shifts.
Bonus Points if You:
- Have experience with Reddit marketing, Twitter engagement, or follower growth tactics, allowing you to bring innovative ideas to our team. - Possess a strong understanding of the creator economy and social media marketing strategies, enabling you to make informed decisions and drive results.
Why Join arenaflex?
- Work with a fun, high-performing remote team that values collaboration, creativity, and results-driven approach. - Enjoy performance-based bonuses and growth opportunities, recognizing and rewarding your contributions to our success. - Experience a flexible schedule and work-from-anywhere lifestyle, allowing you to maintain a healthy work-life balance. - Be part of an innovative agency at the forefront of the creator economy, driving growth and innovation in the social media marketing space.
How to Apply:
If you're a motivated and results-driven individual with a passion for social media marketing and customer support, we encourage you to apply for this exciting opportunity. Please submit your resume, a short introduction, and any relevant examples of previous DM chatting or sales experience to us via message. Don't forget to include "VA Sales Support – Your Name" in the subject line.
What We Offer:
- A dynamic and supportive work environment that fosters growth and innovation. - Opportunities for professional development and career advancement. - Competitive compensation and benefits package. - Flexible scheduling and work-from-anywhere options. - Access to cutting-edge tools and technologies. - Collaborative and inclusive team culture. Join our team at arenaflex and be part of a revolution in social media marketing and creator support. Apply now and take the first step towards an exciting new chapter in your career! Apply for this job