Retention Sales Development Representative
Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world.
About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
About the Role
You will engage with existing customers to identify opportunities that drive retention, expansion, and continued revenue growth. You will build strong relationships with key contacts, understand customer needs, and navigate organizational structures to connect with decision-makers who can influence renewals and upsell opportunities. Responsibilities · Working closely with retention teams to schedule qualified appointments, to produce real business opportunities · Assist with the collection and resolution of past-due invoices. · Learning and developing sales skills through our training and development program · Certification and mastery around demonstrating our world class products · Working towards promotion into a sales role Requirements · Prior lead generation or inside sales experience · Great listener, quick thinker, and the ability to work solo and as a team · Bachelor's degree or equivalent experience · Solid verbal and written communication skills · Detail orientated with the ability to follow defined processes · Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $35,100 - $58,400. Total Target Cash Range: $54,000 - $89,900. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Apply To This Job