End User Account Manager - Algeria
End User Account Manager - Algeria Description - Job Summary The End User Account Manager is responsible for driving HP’s end‑user business in Algeria, with a strong focus on large accounts and strategic customers. The role requires deep understanding of the Algerian market dynamics, existing ecosystems, buying behaviors, and procurement processes, combined with disciplined execution of HP’s go‑to‑market strategy.
Key Responsibilities
Own and develop relationships with large end‑user accounts in Algeria, including public sector, large enterprises, and key strategic customers. Demonstrate a strong understanding of local market dynamics, including competition, pricing practices, tender processes, decision cycles, and influencers. Anticipate market trends, customer needs, and competitive moves to proactively position HP solutions.
- Develops and executes comprehensive strategic account plans for key clients, aligning their business goals with the organization's offerings.
- Utilizes margin management techniques and engages with partners to improve win rates and solution delivery.
- Anticipates client needs and facilitates solution development in collaboration with internal and external stakeholders.
- Defines and pursues joint growth opportunities with partners leveraging the organization’s portfolio.
- Anticipates and addresses potential risks to client relationships, implementing strategies to mitigate negative impacts.
- Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties.
- Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement.
- Stays updated with industry trends, market shifts, and competitive landscape, sharing insights and recommendations with clients.
- Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.
Education & Experience Recommended Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field. Proven experience in End User Sales in Algeria. Demonstrated track record of working directly with large accounts and strategic customers in the country. Solid understanding of Algerian market dynamics, procurement practices, and competitive landscape. Experience managing complex opportunities, tenders, and multi‑stakeholder deals.
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Fluent in French and English; Arabic is a strong asset. Preferred Certifications NA Knowledge & Skills
- Account Management
- Business Development
- Business Planning
- Business To Business
- Cross-Selling
- Customer Relationship Management
- Finance
- Market Share
- Marketing
- Merchandising
- Product Knowledge
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
- Value Propositions
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
- Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
- Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job - Sales Schedule - Full time Shift - No shift premium (France) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" Apply To This Job